Ignition vs. XaitPorter

PI is we suited for CPAs or attorneys who use value pricing and who want to completely eliminate A/R from their books.

Incentivized

XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.

Incentivized

• Proposal process. PI makes it easy to create and send proposals to new and existing clients, collect their payment info, and get signature on the engagement letter.
• Easily identify engagements that will be expiring, so we can begin to assemble a renewal.
• Communication to and from the client during the proposal process, which keeps everything associated with the proposal together in one place.

Incentivized

• Enables several writers to write in the same document at the same time, which means that it is always possible to get the latest version printed and see the current state.
• Because we are limited in the template to a few styles we don't use a lot of time after completion checking up on which style the writers has been using. This saves us a lot of editing.
• Before we got XaitPorter the drawing team didn't get the figures to quality control until the final stages of the process, but now the figures are received as soon as the writer uploads them. This also saves a lot of overtime, because the drawing team is involved earlier on.

Incentivized

• I would love to see it really support other industries better, like Marketing. There are workarounds for invoicing and set up, but it could be easier.
• I would love the option to be able to send the client a single proposal with different options and allow them to select which one they want to move forward with. Right now we have to send a proposal for each option.
• I would love for there to be user permissions where certain users can log in to see the proposals they are associated with without seeing everything.

Incentivized

• The dashboard is complex and not easily understood. Since we only worked on a few documents at a time, we went straight into the document and never spent time on the dashboard.
• Being cloud based, the time taken to move from one section of the document to another becomes painful.
• The word import function could be improved.
• There are some functionalities in Word that are not available in XaitPorter. For example you can insert pictures within a table in Word but you cant do that in XaitPorter.

Incentivized

It's very basic. More features would be better.

We find it to be intuitive to use with a simple menu and right-click based functionality in place.

Incentivized

XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)

Incentivized

Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.

Incentivized

They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.

Incentivized

He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee

Incentivized

The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.

Incentivized

I was really satisfied with the implementation

Incentivized

You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.

Incentivized

We looked at every major product and some newer ones. We liked Xait's general robustness and handling of images (despite the issue about the internal library), as well as the output quality in PDF. Also, we're a Mac shop so we could not be chained to a Windows editor.

Incentivized

I just love the system

Incentivized

• It has made our workflow 100% faster. We can send out a proposal within hours of receiving the lead. This is all because of the saved service libraries.
• We don't really have to worry about collections from clients. We can set proposals for auto payment and require payment on signature.

Incentivized

• We have seen reduced overtime costs for tender support staff who used to spend a lot of time managing and dealing with version control issues, formatting issues, layout issues and printing issues
• We have experienced that Porter has allowed us to handle more work without increasing our staffing.
• The quality of our submissions has improved both by the switch to Porter, and further by the increased proficiency of both our administrators and writers.

Incentivized