TrustRadius

ilert vs. Zenduty

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ilert
Score 0.0 out of 10
N/A
ilert is a platform for IT alerting, on-call management, and incident communication that helps DevOps teams respond to incidents faster. ilert integrates with monitoring tools and extends them with reliable alerting, on-call scheduling, automatic escalations, and status pages. ilert is built in Germany; the platform is hosted exclusively by cloud providers with data centers in Europe. The vendor states it is GDPR compliant, has the ISO 27001 certification, and for reliability that they…N/A
Zenduty
Score 9.0 out of 10
Small Businesses (1-50 employees)
Zenduty is presented as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules to ensure that the right people are notified at the right time and respond to and resolve incidents before it impacts customers. Zenduty supports over 100+ integrations and alert sources where IT…
$6
per month per user
Pricing
ilertZenduty
Editions & Modules
No answers on this topic
Starter
$6
per month per user
Growth
$16
per month per user
Enterprise
$25
per month per user
Offerings
Pricing Offerings
ilertZenduty
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual pricing.
More Pricing Information
Community Pulse
ilertZenduty
Considered Both Products
ilert

No answer on this topic

Zenduty
YG
Yatin Garg
Product Manager
Chose Zenduty
Zenduty helps realise tangible impact of the incident resolution by detailed demos.
Zenduty pricing is highly competitive and customised compared to other competitors.
Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority.
Features
ilertZenduty
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
ilert
-
Ratings
Zenduty
9.5
Ratings
8% above category average
Company-wide Incident Reporting00 Ratings10.00 Ratings
Integration with Other Security Systems00 Ratings10.00 Ratings
Attack Chain Visualization00 Ratings9.00 Ratings
Centralized Dashboard00 Ratings10.00 Ratings
Machine Learning to Prevent Incidents00 Ratings9.00 Ratings
Live Response for Rapid Remediation00 Ratings9.00 Ratings
Best Alternatives
ilertZenduty
Small Businesses

No answers on this topic

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User Ratings
ilertZenduty
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
ilertZenduty
Likelihood to Recommend
No answers on this topic
Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.
YG
Yatin Garg
Product Manager
Read full review
Pros
No answers on this topic
  • Real time alerts on critical events
  • Incidents management
  • Tasks delegations and personalised communications
YG
Yatin Garg
Product Manager
Read full review
Cons
No answers on this topic
  • Escalation option is limited, only straightforward top down even after re-assigning
  • Override interface is confusing
  • Lack of mobile app alerts and notifications
YG
Yatin Garg
Product Manager
Read full review
Alternatives Considered
No answers on this topic
Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.
YG
Yatin Garg
Product Manager
Read full review
Return on Investment
No answers on this topic
  • Decreased incidents by 40%
  • Decrease in incident resolution and escalation time by 50%
  • Increase in CSAT score by 40%
YG
Yatin Garg
Product Manager
Read full review
ScreenShots

ilert Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zenduty Screenshots

Screenshot of Zenduty's incident dashboard, which provides a single pane of glass view of critical incidentsScreenshot of Zenduty's incident command center, used to co-ordinate incident response and resolve incidents with speedScreenshot of the integrated communications available to accelerate incident collaboration with Slack and Microsoft TeamsScreenshot of the custom escalation policies that help to ensure swift incident response.Screenshot of an example custom alert routing rule, to route alerts to specific teams or subject matter expertsScreenshot of custom on-call scheduling