iManage Work vs. Zoho Wiki

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iManage Work
Score 8.2 out of 10
N/A
iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A
Zoho Wiki
Score 8.0 out of 10
N/A
Zoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge.N/A
Pricing
iManage WorkZoho Wiki
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iManage WorkZoho Wiki
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
iManage WorkZoho Wiki
Considered Both Products
iManage Work
Chose iManage Work
Truthfully I have never used another filing software. Each firm I have been with has used iManage.
Chose iManage Work
We did not try other software.
Chose iManage Work
I manage to have more capabilities for creating file-sharing spaces that are specific to different clients or groups within an organization.
Chose iManage Work
MS Sharepoint requires a lot of time to integrate and efforts are expensive compared to iManage product. iManage is quick setup and well integrates with existing on-premise environments and integrates well with major iDP systems for authentications and manage RBAC systems for …
Chose iManage Work
There are a couple of different types of Alternatives:
  • In terms of e-mail, the default is just to leave everything in Outlook and archive them when the total inbox size gets too large. This doesn't work for our organisation because the emails are not sufficiently backed up and …
Chose iManage Work
Worldox and Worldox Enterprise do a superb job for document management. iManage Work has the edge in that it's cloud hosted, but so is Worldox Enterprise. Worldox forces assimilation by integrating with Office applications and controlling where items are saved to. iManage Work …
Chose iManage Work
I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find …
Zoho Wiki
Chose Zoho Wiki
I was using Google drive for maintaining documents, but it was hard to find right document at right time.
Chose Zoho Wiki
Confluence features were limited with the free version and our organization wasn't in a position to invest in a knowledge sharing platform, hence Zoho Wiki came in handy as it saved us on the extra cost which we could not initially afford. Also as we were already using other …
Best Alternatives
iManage WorkZoho Wiki
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Front
Front
Score 7.1 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Tungsten Capture
Tungsten Capture
Score 8.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iManage WorkZoho Wiki
Likelihood to Recommend
8.0
(0 ratings)
7.7
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
iManage WorkZoho Wiki
Likelihood to Recommend
iManage is well suited to managing the large volume of documents and emails that are created on a daily basis. Lawyers can get dozens if not hundreds of e-mails a day, and we need something to do with them. Deleting them is often not practical, because you may require the information a year from now. Leaving them in Outlook is also impractical, because a large Inbox will slow Outlook down. Outlook has an archiving feature, but this doesn't really help for collaboration (and your colleagues are likely out of luck if you end up unavailable due to emergency). iManage is less well suited to small organizations (ex: sole practitioners and small firms) because it is does require a significant investment in implementing and maintaining the software. iManage Work is well suited for large law firms, because it is great for collaboration, including between different offices.
Read full review
Great for teams and organizations with lots of content and material. It allows teams to have one central place to go and access the latest info. Definitely a more scalable solution for teams looking for a more robust enterprise solution than standard folder sharing. SMB org will be better suited for a more economical shared folder solution like Dropbox or Google Drive. If you want to house new hire documentation or manuals/training programs for a larger org this is a great tool.
Read full review
Pros
  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
Read full review
  • You can create multiple pages to develop content
  • Easily scalable and enough storage for your content
  • Live chat option so that anyone accessing wiki page can communicate with others for help
Read full review
Cons
  • The system can be fairly buggy. I have issues with freezing, and a lack of responsiveness each time I use it ( although not for long and does not prevent me from getting what I need to be done, it's just annoying).
  • It has a slightly larger learning curve to use than other more simplistic records managers
Read full review
  • More customization.
  • More white labeling and branding.
  • Better Search.
Read full review
Likelihood to Renew
It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
Read full review
No answers on this topic
Usability
To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
Read full review
No answers on this topic
Support Rating
We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
Read full review
No answers on this topic
Alternatives Considered
MS SharePoint requires a lot of time to integrate and efforts are expensive compared to iManage product. iManage is quick setup and well integrates with existing on-premise environments and integrates well with major iDP systems for authentications and manage RBAC systems for permissions via API calls.
Read full review
Confluence features were limited with the free version and our organization wasn't in a position to invest in a knowledge sharing platform, hence Zoho Wiki came in handy as it saved us on the extra cost which we could not initially afford. Also as we were already using other Zoho products which Atlassian was not offering, therefore Zoho Wiki was considered the best alternative.
Read full review
Return on Investment
  • Since our policy is that all client documents are saved into iManage, we have been able to keep an email retention policy for Exchange to 90days to delete. This has saved us significant resources in both Exchange management and hardware to support excessive email storage for archived databases or extremely large databases.
  • The ability to search documents quickly by text inside the documents allows to review previously created contracts and use similar language that is well suited to a new project over again without having to spend time manually opening and searching ourselves. The software does it for us.
  • We used to store old files at an offsite storage facility for a monthly fee. We have implemented a new procedure, where we now scan these old paper files into our iManage system, making them text searchable PDFs. Since the software has such robust searching capabilities, this makes the documents much more accessible when needed than requesting an offsite storage delivery and having to manually pull paper files. In addition, we have saved thousands of dollars a month by not storing paper files offsite any longer. If the searching were not so powerful, we would not done this because our old paper storage system worked well for us previously.
Read full review
  • I feel that due to ZOHO wiki my team started documenting more and more things.
  • Because of knowledge available from previous projects, it definitely increased efficiency of team.
  • At first I felt like it is taking more time for documenting things, but after some time it started paying me back.
Read full review
ScreenShots