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Inbenta Chatbots vs. SAP Conversational AI (discontinued)

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Inbenta Chatbots

3 Reviews and Ratings

SAP Conversational AI (discontinued)

65 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Chatbots

    Score9.5 out of 10
    Enterprise companies (1,001+ employees)
    		According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A

    SAP Conversational AI (discontinued)

    Score6.8 out of 10
    		N/ASAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.N/A
    Pricing
    Inbenta ChatbotsSAP Conversational AI (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Inbenta ChatbotsSAP Conversational AI (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.—
    More Pricing Information
    Community Pulse
    Inbenta ChatbotsSAP Conversational AI (discontinued)
    Considered Both Products
    Inbenta Technologies Inc.
    No answer on this topic
    SAP
    Verified User
    Chose SAP Conversational AI (discontinued)
    I selected CAI because it performs better in the NLU, plus the connector is super easy to use. I haven't tried the bot builder but I saw it's super intuitive, which is great for linear conversational experiences. Also the pricing model allows us to try it risk free with the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Inbenta ChatbotsSAP Conversational AI (discontinued)
    Likelihood to Recommend
    9.5
    (2 ratings)
    7.4
    (37 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    6.5
    (32 ratings)