CareerBuilder.com vs. Indeed Ads (Sponsored Jobs)

If I could give them a zero, I would. In my experience, CareerBuilder.com literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since CareerBuilder.com could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but CareerBuilder.com made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about CareerBuilder.com and how they really feel about customers. In my opinion, CareerBuilder.com primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe CareerBuilder.com knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.

In our market Dental Hygienists are extremely hard to find. We started using Indeed Sponsored Jobs for our hygienist positions and immediately received great response from quality candidates. Before we started using Indeed Sponsored Jobs for our hygiene positions we were in a drought. After using this program, we are hiring on average 2 hygienists per week.

Incentivized

• In my opinion, take your money for nothing in return
• In my opinion, over promise and under deliver
• In my opinion, deceive customers
• In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
• In my opinion, poor customer service

• Immediate response, that's what I need. I post the job, there is no waiting one day or two hours to respond to the candidates.
• Gives me better visibility, better ability to choose different candidates, I've tried sponsored jobs with deal-breakers and non-deal-breakers. Sometimes is best not to have a deal-breaker for certain jobs because I might pass on a candidate I wouldn't have thought to maybe take a look at.
• I've also used the instant match, I'm starting to get better at qualifying those candidates and I had a few applicants from that.

Incentivized

• Functionality can be more user-friendly for beginners.
• More options to integrate with other platforms and Applicant Tracking Systems
• Make it easier to create candidate lists, and send mass emails--while this feature is available, CareerBuilder.com does not make it easy for users to perform these tasks.
• Add an option for the user to be notified when candidates in saved folders have removed their resume or are no longer available.

Incentivized

• It would be helpful if in the messages tab you could sort messages into folders and mark messages as unread once you have read them.
• Reposting an old closed job is difficult because it is no longer in the templates. If I go to my closed jobs it would be nice if it had an option to "reopen as a new job".

Incentivized

This is the #1 site where candidates go for a job in our industry. We continue to get the best results from this platform.

Incentivized

CareerBuilder.com is average in terms of overall usability. I am able to post my positions and figure the site out. However, finding out how many additional options you are is not something easily accessible. If you don't know where to look, you may not be able to find or know how many "boosts" you have to use for the month.

Incentivized

They continue to improve their platform. Although sometimes adding more functions can decrease usability, Indeed is very good at adding definitions and information in a very user-friendly way. You are truly able to customize your service and job ads in a way that benefits you and your company. You also have complete control over your ad and your budget

Incentivized

I have had a positive experience with CareerBuilder's support. When the platform has been updated throughout the years, CareerBuilder's account managers have always provided our team with helpful live tutorials and demonstrations to help familiarize our users with new and upcoming features, as well as older features that will no longer be offered. Support team makes themselves available on an ongoing basis.

Incentivized

Our Indeed support team far exceeds the support I've received from any other recruitment platform. We have a dedicated account executive AND a client support specialist, both of whom go out of their way to assist with everything from making our job ads more effective to make the billing process more transparent. They are a rock star team that truly takes the stress out of recruiting!

Incentivized

Again, I came onboard after our company had conducted the implementation but from working closely with those that went through process I have heard it went very smoothly

Incentivized

I do not think that CareerBuilder.com is a very good job posting site. It does not provide you with quality applicants like some other products I have used. Not only does it provide a low number of candidates, the ones we do get to tend to be repeat applicants or are not qualified at all.

Incentivized

I've used Monster as it was linked to a product called Job Target, and I felt it was ok. It seemed larger and I didn't have the capability to input specific parameters for our jobs. It was more generalized and just didn't work as well for us.

Incentivized

• There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
• We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Incentivized

• We have only indeed connected to our ATS for less than six months, so tracking true ROI on time to hire is hard to dive into.
• The cost per hire has increased over the last couple of years due to how competitive it is for hourly employees across the industry.
• The quality of applicants is about the same. We find that Indeed can provide quantity for hourly positions not necessarily quality and we continue to struggle with candidates not showing up for interviews.

Incentivized