Infor Customer Experience Suite vs. PG Forsta HX Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Infor Customer Experience Suite | Score8.8 out of 10 | N/A | The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. | N/A |
PG Forsta HX Platform | Score8 out of 10 | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
| Infor Customer Experience Suite | PG Forsta HX Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Infor Customer Experience Suite | PG Forsta HX Platform | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 7.1 |
| Support Rating | - | 8.0 |
| Implementation Rating | - | 9.0 |