Infor Distribution SX.e vs. JobBOSS²

Overall management of companies operations including sales, inventory control, warehousing, accounting (ar, ap, and gl). We are able to take a customers order, provide information if the product is in stock, send the order to the warehouse, pick the order, deliver the order using our custom routing program built inside SX.e, invoice the order upon receiving shipping feedback, and then collecting payment within SX.e. We also use SX.e for our purchasing of products from our vendors, tracking the products, entering the products into inventory, and then updating each location with the current inventory. We also are able to track pricing and vendor rebates as well as special price adjustments within SX.e.

Incentivized

Jobboss2 helps with creating routings, tracking hours towards those, and tracking inventory for discrete orders. It does not work well for blanket orders, consignment, or long-term agreements-type contracts with customers. Raw material tracking is completely ineffective with Jobboss2. Costing is quite ineffective with Joboss2. Production/lot planning & scheduling is ineffective and is a huge limiting factor. All of these items require manual tracking in spreadsheets. Jobboss2 has helped us get away from tracking routings with pen and paper and timesheets with pen and paper... but we're still having to use Excel to track consignment, blanket orders, job planning/when to launch new travelers, and costing/quoting. Going from pen and paper routings to digital has been a huge help overall, but the other limitations are incredibly concerning, which has led us to research & possibly switch ERP platforms.

Incentivized

• Integrates with supported 3rd party solutions
• Very customizeable
• Robust

Incentivized

• Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever.
• Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time.
• Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all.

Incentivized

• User Interface customizability
• Q&D programming
• Database management

Incentivized

• Custom reports - support for this should be included, and not an added cost.
• Margin Summary cost data is broken, duplicating costs. Cannot be used for analysis.
• Scheduling module is difficult to use, difficult to adjust for changing team size and capacities.
• Subassembly jobs show $0 Job Value; this creates a mess when trying to gauge the $/hr profitability of individual job numbers. Because all of the profit is in the parent assembly, most of the hours are stuck with the child jobs showing $0 in sales value.
• My customer service rep cannot answer any technical questions, I'm referred to a support queue.
• Support reps are quick to call an issue DONE and close out my ticket, without verifying that my problem has been addressed.
• I cannot look at my sales backlog and show how many dollars from jobs are scheduled due for this week, next week, the week after, etc.

Incentivized

The staff enjoy the use of JobBOSS2. We don't have many complaints or issues with the software that are not solved. Support for the product has been improving and that is important for long term success. The cloud application is continually being developed and updated. New abilities are being added to assist with the customers that have strict requirements things like governance items

Incentivized

It is very customizable and has lots of scalabilities. However, it can get out of control if not contained with proper business process control.

Incentivized

It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.

Incentivized

Have had no issues with availability

Incentivized

Have only had minimal issues with slow processing

Incentivized

We use a Channel Partner and don't interact with Infor directly for support.

Incentivized

Ashlee Ware- Product Support Specialist. We had a wonderful experience with support from Ashlee Ware and she has since become a hero in our company. Ashlee helped us research and clear several open Purchase Orders from 2015 and beyond that were still showing on the open purchase orders report in 2023.

Incentivized

Our trainer was very knowledgeable and helpful.

Incentivized

The videos and live seminars were helpful but not all were as in-depth as needed.

Incentivized

I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time

Incentivized

SXe fit our distribution model and it allowed us to customize it to our specific needs that were not available in the other solutions. The 3rd party integration was also a nice benefit as we use multiple solutions that were not part of the SXe Suite.

Incentivized

JobBoss is much more user-friendly and cost-efficient. JobBoss also allows for greater shop visibility by enabling shop employees through mobile devices to track costing. JobBoss seems to be a better fit for us as a fabrication firm to be able to plan and track shop functions.

Incentivized

• Ability to stay on top of Inventory as not to carry too much overhead
• Keep Inventory set to FIFO
• Manage deliveries to keep cost per stops to a minimum

Incentivized

• We have seen improved visibility of our jobs and on how we quote our products to our customers.
• It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at.
• I also like the Data Collection module as I can see in real time what all the employees are currently doing.

Incentivized