Infor Expense Management vs. Jive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor Expense Management
Score 7.5 out of 10
N/A
Infor Expense Management's suite of four integrated applications (Expense Reports, Travel Plans, Payment Requests, and Timesheets) can be used either individually or in any combination to automate expense-related business processes, enforce policy compliance, cut administrative costs, and reduce the risk of accidental errors and intentional fraud.N/A
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Pricing
Infor Expense ManagementJive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor Expense ManagementJive
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Infor Expense ManagementJive
Features
Infor Expense ManagementJive
Expense Management
Comparison of Expense Management features of Product A and Product B
Infor Expense Management
6.5
Ratings
28% below category average
Jive
-
Ratings
Employee Expense Reporting7.50 Ratings00 Ratings
Corporate Card Reconciliation5.50 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Infor Expense Management
6.1
Ratings
29% below category average
Jive
-
Ratings
Customizable Approval Policies7.00 Ratings00 Ratings
Financial Document Management5.40 Ratings00 Ratings
Payment Status Tracking6.00 Ratings00 Ratings
Payment Audit Trail6.00 Ratings00 Ratings
Duplicate Bill Detection5.00 Ratings00 Ratings
Advanced OCR4.50 Ratings00 Ratings
Electronic Funds Transfer9.00 Ratings00 Ratings
User Ratings
Infor Expense ManagementJive
Likelihood to Recommend
7.5
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(0 ratings)
Usability
-
(0 ratings)
6.1
(0 ratings)
Availability
-
(0 ratings)
5.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
6.9
(0 ratings)
Online Training
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
3.0
(0 ratings)
User Testimonials
Infor Expense ManagementJive
Likelihood to Recommend
The best suited scenarios is for new startups where I see that many expenses can be logged in easily with the help of the app and it can done with much ease and I would suggest that it good tool based upon my experience as it quickly loads up the interface.
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The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
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Pros
  • Expense report
  • ease of the trail
  • Interface is good
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  • Jive makes it easy to create new pages for administrators.
  • Jive makes it easy to manage users in one area and simple to navigate administration user interface.
  • Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.
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Cons
  • Overall it is good comes with mobile version as well.
  • Enhancement can be made by auto suggesting the things at different levels.
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  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Likelihood to Renew
No answers on this topic
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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Usability
No answers on this topic
It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking
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Reliability and Availability
No answers on this topic
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Performance
No answers on this topic
The product worked as designed. It just didn't work for our needs.
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Support Rating
No answers on this topic
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Online Training
No answers on this topic
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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Implementation Rating
No answers on this topic
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Alternatives Considered
It is lightweight , and mobile version is also available.
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I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
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Return on Investment
  • It has helped us by eliminating our manual process of managing expenses.
  • No negative impact at all.
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  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
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ScreenShots

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.