Infor VISUAL vs. Intuit Enterprise Suite

I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.

Incentivized

QuickBooks does the basics of accounting pretty well, but is woefully deficient in its allowing of control to the user. Exporting information is in CSV format or Excel. It will export to no other spreadsheet software. Importing of information seems to have been made difficult by the intention of the developers of QuickBooks, to make it difficult. The CSV format for importing is simple enough, but you must, on your own, usually through a third party, find the appropriate column labels. Some reports are good but often, you find yourself needing a report with a category that is simply not available for that report.

Incentivized

• Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
• Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
• Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.

Incentivized

• Ease of processing payroll and providing all necessary reports and documents in one software such as tax forms and forms related to the financials.
• Ease of creating purchase orders to tie to vendor bills to track purchases made by the organization.
• Ease of creating financial reports with various filters and exporting them to PDF or excel for a simpler read and study of profit vs. losses.

Incentivized

• VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
• If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.

Incentivized

• owner access to view only and not be charged.
• One price includes at least ten users per entity.
• Become free when you charge take over a certain amount of payments
• be faster when pulling up reports and dont show ads
• include more AI features. The current ones too basic
• include property management software so the properties accounting can stay with Intuit

Incentivized

Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.

Because I love the software and the people behind it are passionate about building the features to support business growth. They have built so many features I have asked for and it gets better and better

Incentivized

Because of use cases and easy implementation and the vertical and horizontal scaling.

Incentivized

I really enjoyed using this product and it was great having all the tools we needed in one place. I thought that employees would hate the time tracking capability, but they actually appreciated it. In the nonprofit industry, it is important to track time spent on projects for grants and this tool allows our staff to do this with little to no effort.

Incentivized

As we have seen the live environment and the use cases where we implement.

Incentivized

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

Incentivized

Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.

Incentivized

We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.

Incentivized

Low cost and a lot less dev work required

Incentivized

• I cannot comment on business impact.

Incentivized

• QuickBooks supplies a platform for basic accounting
• It allows us to operate our business from a banking and taxes perspective.
• It could do much more from a business management perspective.

Incentivized