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Reveal vs. Zendesk Explore

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Reveal

25 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reveal

    Score10 out of 10
    		N/AReveal embedded analytics enables teams and customers to drive data insights with embedded intelligence, transforming the user experience of apps. Built with embed in mind first, on modern architecture, Reveal’s API aims to remove the complexity of embedding analytics into applications. Reveal’s native SDKs can be integrated into applications on any platform and tech stack including: .NET Core, Java, NodeJS (coming soon), and front-end technologies such as React, Angular, WebComponent,…

    $0

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    RevealZendesk Explore
    Editions & Modules
    Embedded Analytics - Contact Us!
    $0.00
    No answers on this topic
    Offerings
    Pricing Offerings
    RevealZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    RevealZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Reveal and Zendesk Explore
    Feature
    Reveal
    7.0
    10 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports6.58 Ratings7.15 Ratings
    Customizable dashboards7.410 Ratings10.09 Ratings
    Report Formatting Templates00 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Reveal and Zendesk Explore
    Feature
    Reveal
    7.3
    10 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis7.09 Ratings9.59 Ratings
    Formatting capabilities7.310 Ratings9.09 Ratings
    Report sharing and collaboration8.09 Ratings10.09 Ratings
    Integration with R or other statistical packages00 Ratings4.85 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Reveal and Zendesk Explore
    Feature
    Reveal
    7.6
    8 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.58 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization7.55 Ratings7.16 Ratings
    Predictive Analytics7.77 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Reveal and Zendesk Explore
    Feature
    Reveal
    6.7
    10 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)6.610 Ratings9.58 Ratings
    Role-Based Security Model7.17 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.68 Ratings8.07 Ratings
    Single Sign-On (SSO)5.66 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Reveal and Zendesk Explore
    Feature
    Reveal
    6.0
    6 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API2.65 Ratings5.34 Ratings
    Javascript API7.23 Ratings5.93 Ratings
    Java API6.43 Ratings5.63 Ratings
    iFrames00 Ratings5.53 Ratings
    Themeable User Interface (UI)00 Ratings6.23 Ratings
    Customizable Platform (Open Source)00 Ratings7.02 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Reveal and Zendesk Explore
    Feature
    Reveal
    -
    Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web00 Ratings6.96 Ratings
    Publish to PDF00 Ratings9.07 Ratings
    Report Versioning00 Ratings9.03 Ratings
    Report Delivery Scheduling00 Ratings8.97 Ratings
    Delivery to Remote Servers00 Ratings8.04 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Reveal and Zendesk Explore
    Feature
    Reveal
    -
    Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access00 Ratings6.15 Ratings
    Mobile Application00 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.06 Ratings
    User Ratings
    RevealZendesk Explore
    Likelihood to Recommend
    10.0
    (18 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (18 ratings)
    10.0
    (2 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)