inriver PIM vs. Salsify

inriver PIM is well suited for growing companies that might have multiple brands, categories, languages and a complicated data model. inriver PIM is more than a syndication service, which is important to differentiate from other so-called PIM providers. I specifically like the ability for ecosystem collaboration across multiple technology platforms. However, inriver, is a complicated system and requires an implementation partner, which could price it out of the range for some companies.

Incentivized

Besides the obvious need for a lot of technical resources in the form of technical support and specialist hours, and also from probably a long timeframe of deployment time. The resulting tool might have the power to change your organization as the Product data "source of truth", which means in other words, to have all your product data and management in a single reliable tool. Looking forward this change will definitely pay out and make it possible to update product offerings and respond faster to changes moving forward.

Incentivized

• Query function is quite robust
• Job processing in tandem with current work is seamless
• Friendly UI
• Dual workspace is extremely helpful

Incentivized

• Easily upload information such as photos all into one place
• Ease of exporting/importing product sheets to send to prospects
• Ease of integration/connectivity via APIs

Incentivized

• Workflow
• APIs
• Syndication

Incentivized

• It needs more ability to limit viewing or editing of certain attributes by user or user class. I understand this is in the pipeline.
• Responsive design. It is not usable on a phone (various iPhone n+ models). I NEVER prefer to work in Salsify on my phone, but it would be nice to be able to in a pinch.

Incentivized

inRiver has been both helpful and responsive to our needs. Their customer service and ticketing system are top-notch - timely communications and followup

Incentivized

The team is very helpful and the product is very useful to us.

Incentivized

I am only giving it a 9 because they are working on streamlining the uploading process to make things easier on our end - once this is complete I would most likely give it a 10!

Incentivized

The team is extremely friendly and helpful. They came in for an in-house training and schedule calls to walk us through new features, etc.

Incentivized

The team at Salsify is the best to work with!!!

Incentivized

When I compared these other PIM platforms, I found several were not true PIM systems. Although they solved for some significant syndication challenges, they did not have the ability to build a relational databased across products and categories. Furthermore, the interface is much more user-friendly and the ability to engage the entire team with workflow is a big plus!

Incentivized

Salsify was the clear winner when it came to a simple interface that allowed a multitude of uses for the organization. The others weren't structured in a way that we could easily allow new users in and were intimidating at the start. The syndication abilities and continual additions of new channels were one of the biggest selling points.

Incentivized

• Quicker go-to-market
• Improved templates for customer data
• Scalable for our growing organization

Incentivized

• Increased the productivity of the publish process.
• 5x products are published per partner in the same time it took earlier.
• Product information like pricing and images can be downloaded in a click.

Incentivized