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inriver PIM

Score7.4 out of 10

12 Reviews and Ratings

What is inriver PIM?

inRiver PIM is a master data management platform from the Swedish company of the same name.

inriver PIM - building one source of truth for product information

Use Cases and Deployment Scope

We use inriver PIM as our one source of truth for all of our product information across multiple brands, categories, countries and languages. inriver PIM also connects to our existing platforms including the ERP system, DAM (digital asset management) system, CMS (content management system) and syndicates or creates templates for key customers and accounts.

Pros

  • Scalability
  • Data Integrations
  • Workflow

Cons

  • Workflow
  • APIs
  • Syndication

Return on Investment

  • Quicker go-to-market
  • Improved templates for customer data
  • Scalable for our growing organization

Alternatives Considered

Syndigo Content Experience Hub, Salsify and Informatica Intelligent Data Management Cloud

Other Software Used

Sprout Social, Tagger, Progress Sitefinity, PriceSpider, Bazaarvoice, BlueVolt, Salesforce Marketing Cloud, Scanova

Great after a little work

Use Cases and Deployment Scope

The inRiver PIM is used to gather & marry the ERP basic SKU information with enriched attribution, description, and assets to allow for a more polished representation online.

Pros

  • Query function is quite robust
  • Job processing in tandem with current work is seamless
  • Friendly UI
  • Dual workspace is extremely helpful

Cons

  • Missing the ability to be able to right click an item/product to open in a new tab
  • Mass Asset/SKU management is not an out-of-the-box feature
  • Shared folders area - few options to create a specialized area that you can block other users from deleting

Most Important Features

  • Export data due to various query options
  • Asset and attribute enhancement to the SKU
  • All other reporting

Return on Investment

  • The ability to associate images to SKUs/items has aided the sales staff
  • Web sales continue to rise
  • Ability to have more than 1 Channel is being used

Alternatives Considered

Stibo STEP MDM, HubSpot CMS Hub and Enterworks Enable PIM

Other Software Used

Adobe Acrobat Reader DC, Adobe PhotoShop, Microsoft Excel