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InsideSales Playbooks vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InsideSales Playbooks

    Score6.7 out of 10
    N/AInsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their cadence engine to help sales reps consistently engage all of their prospects in a personalized way. Just like Waze from Google helps drivers get to their destination quickly based on the data from other drivers,…N/A

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    InsideSales PlaybooksSalesforce Sales Cloud
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    InsideSales PlaybooksSalesforce Sales Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    InsideSales PlaybooksSalesforce Sales Cloud
    Considered Both Products
    Aurea
    Chose InsideSales Playbooks
    Playbooks comes with many more features and it is not as glitchy. It allows me to consistently move forward in my tasks and not have to wait for a bunch of tabs to re load to complete my work.
    Incentivized
    Chose InsideSales Playbooks
    Playbooks is a great addition to Salesforce and they are great aids in keeping track of my prospects and how I will reach them.
    Incentivized
    Chose InsideSales Playbooks
    Playbooks makes contacting new leads much easier and creates an efficient timeline. The interface is much easier to use and easy on the eyes. It's less problematic than Salesforce.
    Incentivized
    Chose InsideSales Playbooks
    Previous dialer we used here at Groupon.
    Incentivized
    Chose InsideSales Playbooks
    I was not a decision maker in the purchase of Inside Sales.com but, it has impacted the manageability of my workload in addition to what Salesforce support I have.
    Incentivized
    Chose InsideSales Playbooks
    Outside of InsideSales.com Playbooks we strictly used salesforce for everything; overall I think this is a good addition and compliments salesforce. They integrate well together and it makes it easier for us to track account prospecting and leads.
    Incentivized
    Chose InsideSales Playbooks
    N/A
    Incentivized
    Chose InsideSales Playbooks
    They work hand in hand but insidesales.com is more of the dialer whereas Salesforce is more of the management tool.
    Incentivized
    Chose InsideSales Playbooks
    Playbooks is the ultimate tool for a sales floor to connect with current customers and new prospects. Salesforce is the only comparable tool out there that assists with the same functions as Playbooks. Any additional tools I've used only assist with using Playbooks.
    Incentivized
    Chose InsideSales Playbooks
    N/A
    Incentivized
    Chose InsideSales Playbooks
    I have never used any similar applications.
    Incentivized
    Chose InsideSales Playbooks
    I have used instant dialers before but they fall short on the organization of the contacts and don't allow you to customize your features as much. That being said, the dialers are simpler and often had less down time and bugs as a result. Overall the task organization is the …
    Incentivized
    Chose InsideSales Playbooks
    Price and value were right.
    Incentivized
    Chose InsideSales Playbooks
    Saleforce and LinkedIn work in tandem with Playbooks.
    Incentivized
    Chose InsideSales Playbooks
    I have not used a solution comparable to InsideSales.com before, so I don't make a comparison. I do use the solution concurrently with Salesforce which has made navigation of potential new customers much easier. I also use an older CRM from SAP, which is very difficult to …
    Incentivized
    Chose InsideSales Playbooks
    I haven't used a similar product in the past.
    Incentivized
    Chose InsideSales Playbooks
    I've only used Inside Sales.
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    I found SFDC to be more modern and powerful but I may have tried a very old version of Dynamics in the past
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    InsideSales PlaybooksSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management00 Ratings9.3261 Ratings
    Workflow management00 Ratings8.3252 Ratings
    Territory management00 Ratings7.7204 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.7238 Ratings
    Contract management00 Ratings7.9209 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Interaction tracking00 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management00 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management00 Ratings8.9231 Ratings
    Billing and invoicing management00 Ratings7.774 Ratings
    Reporting00 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting00 Ratings8.1223 Ratings
    Pipeline visualization00 Ratings8.1242 Ratings
    Customizable reports00 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields00 Ratings9.0244 Ratings
    Custom objects00 Ratings9.0233 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    API for custom integration00 Ratings8.6203 Ratings
    Security
    Comparison of Security features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability00 Ratings8.9215 Ratings
    Role-based user permissions00 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings8.9154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation00 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of InsideSales Playbooks and Salesforce Sales Cloud
    Feature
    InsideSales Playbooks
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access00 Ratings7.9227 Ratings
    User Ratings
    InsideSales PlaybooksSalesforce Sales Cloud
    Likelihood to Recommend
    1.3
    (127 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    3.2
    (101 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)