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Insightly Service vs. Mojo Helpdesk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly Service

    Score10 out of 10
    N/AService is the newest addition to the Insightly unified suite of customer relationship management applications. It’s a service and support application that’s built natively within Insightly, designed to connect seamlessly with all the applications in use today to run a business. For the user, that means mission-critical customer data is available to teams, in real time, to empower them to have more relevant conversations that drive customer satisfaction and success.

    $29

    per month

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    Insightly ServiceMojo Helpdesk
    Editions & Modules
    No answers on this topic
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    Insightly ServiceMojo Helpdesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    Insightly ServiceMojo Helpdesk
    Incident and problem management
    Comparison of Incident and problem management features of Insightly Service and Mojo Helpdesk
    Feature
    Insightly Service
    -
    Ratings
    Mojo Helpdesk
    9.8
    1 Ratings
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings10.01 Ratings
    Subscription-based notifications00 Ratings10.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    Ticket creation and submission00 Ratings10.01 Ratings
    Ticket response00 Ratings10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of Insightly Service and Mojo Helpdesk
    Feature
    Insightly Service
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    External knowledge base00 Ratings10.01 Ratings
    Internal knowledge base00 Ratings10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Insightly Service and Mojo Helpdesk
    Feature
    Insightly Service
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    Customer portal00 Ratings10.01 Ratings
    Social integration00 Ratings10.01 Ratings
    Email support00 Ratings10.01 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    User Ratings
    Insightly ServiceMojo Helpdesk
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)