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Insightly vs. Soffront CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly

    Score7.4 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    InsightlySoffront CRM
    Editions & Modules
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    InsightlySoffront CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    InsightlySoffront CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Insightly and Soffront CRM
    Feature
    Insightly
    7.3
    400 Ratings
    Soffront CRM
    7.8
    2 Ratings
    Customer data management / contact management8.6383 Ratings9.02 Ratings
    Workflow management6.6351 Ratings6.02 Ratings
    Territory management6.874 Ratings7.31 Ratings
    Opportunity management8.7349 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.7357 Ratings00 Ratings
    Contract management6.521 Ratings00 Ratings
    Quote & order management8.364 Ratings00 Ratings
    Interaction tracking5.8312 Ratings00 Ratings
    Channel / partner relationship management7.724 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Insightly and Soffront CRM
    Feature
    Insightly
    7.1
    13 Ratings
    Soffront CRM
    5.0
    2 Ratings
    Case management7.011 Ratings5.02 Ratings
    Call center management7.28 Ratings00 Ratings
    Help desk management7.19 Ratings5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Insightly and Soffront CRM
    Feature
    Insightly
    4.9
    312 Ratings
    Soffront CRM
    9.5
    2 Ratings
    Lead management5.3298 Ratings10.02 Ratings
    Email marketing4.4245 Ratings9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Insightly and Soffront CRM
    Feature
    Insightly
    6.2
    385 Ratings
    Soffront CRM
    6.1
    2 Ratings
    Task management6.3374 Ratings8.21 Ratings
    Billing and invoicing management6.039 Ratings00 Ratings
    Reporting6.4321 Ratings4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Insightly and Soffront CRM
    Feature
    Insightly
    7.5
    343 Ratings
    Soffront CRM
    4.7
    2 Ratings
    Forecasting7.092 Ratings4.02 Ratings
    Pipeline visualization8.0321 Ratings6.02 Ratings
    Customizable reports7.5307 Ratings4.02 Ratings
    Customization
    Comparison of Customization features of Insightly and Soffront CRM
    Feature
    Insightly
    6.2
    345 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Custom fields6.5344 Ratings7.02 Ratings
    Custom objects6.0105 Ratings00 Ratings
    Scripting environment6.86 Ratings00 Ratings
    API for custom integration5.5178 Ratings00 Ratings
    Security
    Comparison of Security features of Insightly and Soffront CRM
    Feature
    Insightly
    8.0
    295 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Single sign-on capability7.8262 Ratings6.02 Ratings
    Role-based user permissions8.2197 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of Insightly and Soffront CRM
    Feature
    Insightly
    7.4
    90 Ratings
    Soffront CRM
    6.0
    2 Ratings
    Social data6.825 Ratings7.02 Ratings
    Social engagement8.078 Ratings5.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Insightly and Soffront CRM
    Feature
    Insightly
    6.0
    146 Ratings
    Soffront CRM
    -
    Ratings
    Marketing automation6.9146 Ratings00 Ratings
    Compensation management5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Insightly and Soffront CRM
    Feature
    Insightly
    4.8
    310 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Mobile access4.8310 Ratings7.02 Ratings
    User Ratings
    InsightlySoffront CRM
    Likelihood to Recommend
    7.1
    (420 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    9.2
    (33 ratings)
    -
    (0 ratings)
    Usability
    7.4
    (156 ratings)
    8.0
    (1 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (25 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (34 ratings)
    7.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (26 ratings)
    -
    (0 ratings)
    Configurability
    9.9
    (18 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.8
    (3 ratings)
    -
    (0 ratings)