Inspectlet vs. Lucky Orange

Inspectlet

Inspectlet

10 Reviews and Ratings

Lucky Orange

Lucky Orange

21 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Inspectlet	Score 7.9 out of 10	N/A	Inspectlet is a web heatmapping tool. Features include heatmapping, session recording and form analytics.	N/A
Lucky Orange	Score 3.2 out of 10	N/A	Lucky Orange is a conversion optimization tool with features including heatmaps, session recording, conversion funnels, form analytics, and chat.	$0 Track up to 100 monthly sessions

Pricing

Inspectlet

Lucky Orange

Editions & Modules

No answers on this topic

Free: $0
Track up to 100 monthly sessions
Build: $39
per month Track up to 5,000 monthly sessions
Grow: $89
per month Track up to 15,000 monthly sessions
Expand: $229
per month Starts with 50,000 monthly sessions
Scale: $899
per month Starts with 300,000 monthly sessions

Offerings

Pricing Offerings
Inspectlet	Lucky Orange
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

20% discount for annual billing.

More Pricing Information

Community Pulse
	Inspectlet	Lucky Orange
Considered Both Products	Inspectlet Verified User Anonymous Chose Inspectlet Decibel requires in house server and lot more dev hours to implement while Inspectlet [doesn't] need any of that. Once you add Inspectlet to your site, you are just logging in to its site and viewing the session replays. Decibel has its own reporting tool that goes into much … Incentivized Helpful? Alec Dibble Engineering Lead of Marketing Chose Inspectlet I tried out several session recording tools. The things that really stood out to me about Inspectlet were the interface and integration. Inspectlet was easiest for me to integrate and start sending custom metadata. I also liked that you could set up Inspectlet to capture every … Incentivized Helpful?	Lucky Orange CalDon Preece Marketing Technology Manager Chose Lucky Orange If you just need general website data then you really can’t beat Google Analytics on cost but you can’t get the depth of data from GA I’ve used tag manager in the past to generate similar data which isn’t worth the work. Hotjar is pretty much the same and honestly it … Incentivized Helpful? Scot Chandler Senior Consultant Chose Lucky Orange Lucky Orange and Hotjar are pretty similar in a lot of ways. One element that Lucky Orange definitely leads in is pricing. Much better and easily justified price points. Ultimately, it comes down to whether or not a new client has already had experience with one or the other … Incentivized Helpful? Brandon Kenig Audience Growth Strategist Chose Lucky Orange Lucky Orange is the only provider that measures interactions with drop-down navigation, going beyond just static page elements. Additionally, Lucky Orange provides updated, real-time user data and heatmaps, and includes polling and chat functionality not found in its … Incentivized Helpful? Ramon Khan Online Marketing Director \| Business Develoment Chose Lucky Orange Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So … Incentivized Helpful? Verified User Anonymous Chose Lucky Orange Cheaper than all of the alternatives. Hotjar does have a basic free tier, but the cost of entry for Lucky Orange isn't prohibitive. Decibel Insight and ClickTale are arguably better, but cost many times more. They also focus more on the session recordings and not chat etc. Good … Incentivized Helpful?

Best Alternatives
	Inspectlet	Lucky Orange
Small Businesses	Smartlook Score 8.2 out of 10	Convert Experiences Score 9.9 out of 10
Medium-sized Companies	Siteimprove Score 10.0 out of 10	Contentsquare Score 7.2 out of 10
Enterprises	Contentsquare Score 7.2 out of 10	Contentsquare Score 7.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Inspectlet	Lucky Orange
Likelihood to Recommend	8.0 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	5.0 (0 ratings)
Support Rating	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	Inspectlet	Lucky Orange
Likelihood to Recommend	I think Inspectlet is a great tool for people who don't want to spend too much time or money integrating a screen session tool. I like how it does captures without you needing to set it up, which is a problem I have encountered with other tools. I think that it can be a great, passive data source for marketing and sales teams. Incentivized Alec Dibble Engineering Lead of Marketing Read full review	Lucky Orange is one of the few players in the marketplace to provide real-time, live heatmaps along with navigation interactions, including at the secondary and tertiary levels. The Lucky Orange dashboard provides basic user behavioral metrics, and the user recordings allow you to get deeper insights into user behavior beyond the heatmap overlays. Also, the addition of real-time polling and chat capabilities enable you to engage with your users while they are on-page and push/promote special offers and promos, as well as survey website visitors about their experience. Incentivized Brandon Kenig Audience Growth Strategist Read full review
Pros	Inspectlet does analysis of sessions really well. We were able to view our funnel and view sessions that completed and dropped-off at various points. Setting up the funnel and doing the analysis was very easy. I thought Inspectlet was very easy to integrate. During the integration, I was able to send metadata that allowed for increased flexibility during analysis. I loved that Inspectlet integrated with Segment.io. I thought the tool's pricing was positioned well for the features it offered. Incentivized Alec Dibble Engineering Lead of Marketing Read full review	Session recordings provide detailed playbacks of how people are using your website Heatmaps work well and display what people are clicking on over a range of screen sizes. Pricing makes this a great entry point to understand a range of tools that you can use to understand your customers better. Integrates well with other tools, from GA to Adobe Analytics to Optimizely. Incentivized Verified User Anonymous Read full review
Cons	Be more consistent on recording the sessions Create an approved chrome extension that can be used to link session replay ids we gather in our Analytics tool like Adobe to the actual Inspectlet tool Lots of times main dashboard doesn't load. Make the tool more bug free. Incentivized Verified User Anonymous Read full review	Deletes older data that we sometimes like to go back and reference. It would be nice to access an archive. Sometimes we get too many recordings that are very similar to one another. Would be nice to have a filter to reduce similar recordings. Incentivized Scot Chandler Senior Consultant Read full review
Likelihood to Renew	No answers on this topic	The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests. Incentivized CalDon Preece Marketing Technology Manager Read full review
Support Rating	No answers on this topic	Good, timely responses from knowledgeable support team members. Incentivized Scot Chandler Senior Consultant Read full review
Alternatives Considered	Decibel requires in house server and lot more dev hours to implement while Inspectlet [doesn't] need any of that. Once you add Inspectlet to your site, you are just logging in to its site and viewing the session replays. Decibel has its own reporting tool that goes into much more detail and can give you deep insights of the users. Inspectlet, you are mainly just using it for viewing session replays. Incentivized Verified User Anonymous Read full review	Lucky Orange and Hotjar are pretty similar in a lot of ways. One element that Lucky Orange definitely leads in is pricing. Much better and easily justified price points. Ultimately, it comes down to whether or not a new client has already had experience with one or the other and whether they're willing to switch to Lucky Orange if they're not already using it, based upon price. Incentivized Scot Chandler Senior Consultant Read full review
Return on Investment	There is no dollar figure to put as an ROI but the value this tool provides is much much more than the investment. To be able to know the site from users perspective is the best ROI anyone can expect Incentivized Verified User Anonymous Read full review	It is hard to quantify into numbers how much their app helps us, but we know that each customer that we are able to help with the live view feature is much more likely to convert had we not been able to help them. Having a live chat on its own is useful and we see an average increase of 30% in conversions when our live chat is active. Incentivized Ramon Khan Online Marketing Director \| Business Develoment Read full review
ScreenShots		Lucky Orange Screenshots