TrustRadius: an HG Insights company

Inspectlet vs. Medallia Digital Experience Analytics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inspectlet

    Score7.9 out of 10
    N/AInspectlet is a web heatmapping tool. Features include heatmapping, session recording and form analytics.N/A

    Medallia Digital Experience Analytics

    Score10 out of 10
    N/AMedallia Digital Experience Analytics (formerly Decibel Insight) is a heat mapping and web analytics solution. The solution provides visibility into every user's experience to identify the biggest opportunities for growth. Automatically scoring every experience, Medallia DXA is designed to uncover the biggest opportunities to improve the user's digital presence, strengthen customer relationships, and generate more revenue.

    $40

    per month

    Pricing
    InspectletMedallia Digital Experience Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InspectletMedallia Digital Experience Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    InspectletMedallia Digital Experience Analytics
    Considered Both Products
    Inspectlet
    Chose Inspectlet
    Decibel requires in house server and lot more dev hours to implement while Inspectlet [doesn't] need any of that. Once you add Inspectlet to your site, you are just logging in to its site and viewing the session replays.

    Decibel has its own reporting tool that goes into much …
    Incentivized
    Medallia
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    InspectletMedallia Digital Experience Analytics
    Likelihood to Recommend
    8.0
    (2 ratings)
    6.9
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (1 ratings)