Intapp Time vs. Paypro Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intapp Time
Score 7.9 out of 10
N/A
Intapp in Palo Alto offers Intapp Time, a legal billing application focusing on managing alternate fee structures and rich information for analysis and optimization.N/A
Paypro Workforce Management
Score 9.7 out of 10
N/A
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
Pricing
Intapp TimePaypro Workforce Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Intapp TimePaypro Workforce Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Intapp TimePaypro Workforce Management
Considered Both Products
Intapp Time
Chose Intapp Time
We also looked at the timekeeping software that is a part of our accounting system which is fully integrated into that product. IntApp time provides a better user interface while providing all the integration necessary for our accounting system to capture all the essential …
Chose Intapp Time
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on …
Paypro Workforce Management
Chose Paypro Workforce Management
Paypro Workforce Management does stack up to other companies because of the customer service and the user-friendly, accessible website.
Chose Paypro Workforce Management
Paypro Workforce Management has much better reporting and data storage than Adams Keegan.
Chose Paypro Workforce Management
Better customer service.
Better understanding of my corporate environment.
More knowledgeable staff.
Chose Paypro Workforce Management
We used to use PayChex which we were not satisfied with and did not meet our needs.
Chose Paypro Workforce Management
Our company only uses the payroll and the time and attendance .
Chose Paypro Workforce Management
Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a …
Chose Paypro Workforce Management
We investigated some lower-cost SMB solutions but for the most part, the absence of a strong support team just wasn’t worth it.
Chose Paypro Workforce Management
We looked at a number of solutions. To us, Paypro simply had everything we needed at a fair price, and they've been easy to deal with from the sale, implementation and customer service.
Chose Paypro Workforce Management
We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
Chose Paypro Workforce Management
PayPro is very good at customer service. I love the one to one relationship I have with PayPro. When it comes to dealing with Vendors relationships are tricky. Customer service is a HUGE factor and PayPro excels at that! Previous Vendors could care less about our needs. We …
Chose Paypro Workforce Management
Used ADP TotalSource prior to Workforce. Customer service was not ideal and nickle and dimed everything. I used Paychex Flex at my previous location. Report writing was much easier and less cumbersome with Paychex.
Chose Paypro Workforce Management
Paypro is a million times better in every way than Paychex. I think ADP is more widely used. I had only ever used it for payroll and timesheets, so I think Paypro is equal to ADP in regards to those components. The positive of using Paypro over ADP, I think, would be the …
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User Ratings
Intapp TimePaypro Workforce Management
Likelihood to Recommend
7.3
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Intapp TimePaypro Workforce Management
Likelihood to Recommend
IntApp time is well-suited for capturing time and automating that capture in some instances. It does not provide a wealth of information regarding the time it captures. For example, auto-detecting client/matter numbers based on past time entries. As mentioned, the timer functions of the product are well thought out, easy to use and popular among our timekeepers.
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Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
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Pros
  • It captures activity on your PC -- e.g. reading an e-mail, editing a document. It can be customized to track other activities -- e.g. if you use a particular PDF tool, or use a particular web site for legal research.
  • It captures phone activity.
  • It captures calendar appointments.
  • It is really low maintenance, and seems to have a very light footprint on the client.
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  • Reports, building/adding to reports, and exporting to Excel was a plus
  • The search bar was always on the screen to search any employee--very accessible
  • Viewing employee information and pay history was very accessible and can be customized
  • Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
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Cons
  • Updating the product can be difficult due to IntApp's update methodology.
  • There is no artificial intelligence capability in the product to assist timekeepers in entering time.
  • Installation and testing of the product are complicated.
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  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
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Likelihood to Renew
No answers on this topic
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
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Usability
No answers on this topic
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
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Support Rating
No answers on this topic
Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
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Implementation Rating
No answers on this topic
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
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Alternatives Considered
There are three competitors to Intapp Time that I know of, and have looked at, but it's been years. Those competitors are Element55, Aderant Found Time and Smart Time. Every time I compared any of those products to the current version of Intapp Time then Intapp Time came out on top. Element 55 seemed have a bit of a clunky interface when I last looked. Aderant Found Time seemed like a limited success at copying Intapp Time; the software itself seemed a little burdensome, both on the client and the back end.
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Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
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Return on Investment
  • Saves valuable time that would otherwise be spent translating handwritten timekeeping notes into a database
  • Allows my secretary to easily view my time and make corrections if necessary
  • Saves our clients money by cutting down on unnecessary time spent tracking billables
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  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
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