Intelex’s Environment, Health, Safety and Quality (EHSQ) applications are used to effectively manage all aspects of an organization’s quality program, as well as track safety data, and manage sustainability. It is designed to help manage, track and report quality-related metrics in real-time, comply with regulations and standards such as ISO 9001, and drive improvement.
Functionality includes supplier management, audits and inspection management, compliance, and document and training…
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QT9 QMS
Score 9.7 out of 10
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QT9 Quality Management System is a quality management platform designed to ensure compliance with a large number of regulations and policies and to automate paper-bound processes in the interest of increasing efficiency.
We have a large vendor who provide supplies as per the requirement. In order to maintain the supplier quality it was a need to supplier quality management tool where organisation people can raise the issue related to any goods or the supplier which can logged in the tool in form of non conformity. Once non conformity is raised it needs to be resolved by supplier with corrective action. Management of such incidents happens for us in the Intelex tool
I like using QT9 because it's easy to use, easy to train others and is very user friendly. QT9 has all that we need to be successful. Our data tracking, corrective actions, documentation tracking and the reporting of that data is extremely easy to use and implement. We also think that the EC process is very useful for updating designs
When an employee is archived their information can no longer be pulled into a document via metatags. This is a flaw in the system and it would be valuable for this functionality to exist.
Better communication between Intelex and System Admins when upgrades are performed. They occasionally adversely affect the system and this lessens user confidence in the system.
Initial consultant was fantastic and response times were quick. The support ticket system is not as timely.
QT9 QMS has always been available. Even in instances where there would be an update, notifications would be sent out to provide a heads up to the users. Any issues where QT9 QMS would have problems, glitches, or run slow, support was always available to take care of the issues.
I give it a 10 as the information is always readily available. As for speed, For the most part, loading of the sometimes takes a little longer than others. There are occasional times that it does run a little slow, but when that happens, the support team has always been there to help.
I had online training which was wonderful. The training was open and inviting to ask questions. I came on just after QT9 QMS was accepted in the company. SO I was in almost at the ground floor.
Training was open and was able to ask any questions. This provided clarity in all the areas that I would use. There has been training readily offered by the QT9 company and provided opportunities to grow our understanding of the software and additional ways that we could utilize it.
We felt Intelex was more user friendly and provided the services we were seeking in a system. We evaluated all applications vs. our company needs and wants.
We have sites in many different areas within and outside of our current state. The use of QT9 QMS allows all sites to be in one database so everyone has the same information. The rollout of the software was rather easy as online training could be used for all sites and provided an excellent tool for all areas.
