TrustRadius: an HG Insights company

QT9 QMS

Score9.7 out of 10

14 Reviews and Ratings

What is QT9 QMS?

QT9 Quality Management System is a quality management platform designed to ensure compliance with a large number of regulations and policies and to automate paper-bound processes in the interest of increasing efficiency.

Improved Our Internal Project Management

Use Cases and Deployment Scope

Our company uses QT9 QMS for document management and various engineering and quality systems coordination. We have a tiered engineering change approval process. This tool was a major improvement for us. Previously we did not have a computer based system. Through QT9 QMS we can share notes and record our approvals. Also, our employees are able to pull up the most recent approved documents to insure we're all working with the same information.

Pros

  • We store current documents
  • We record nonconforming products and resolution
  • We manage our vendor quality/SCAR process

Cons

  • Better graphics/visually appealing and easier to navigate
  • It would be nice to have a chat feature
  • The interface with our vendors/customers isn't always smooth.

Return on Investment

  • We have cleaned up our Engineering Change Process
  • Projects move faster and more efficiently.
  • The number of open SCARs has been reduced.

Usability

Other Software Used

Odoo, Microsoft 365

QT9 is exceptional

Use Cases and Deployment Scope

QT9 helps us track and keep track of quality issues and documentation. We are now incorporating our maintenance and facilities management areas. We also are tracking our scrap and defect occurrences within the system. We have over 200 people in our organization and QT9 helps us keep everything in order when it comes to our quality system.

Pros

  • Data collection
  • Data reporting
  • Tracking Documentation

Cons

  • Better functionality for maintenance
  • Be more flexible for categories
  • Updating usages within the system

Return on Investment

  • I don't have hard numbers, but the time saved just in locating the most up to date documentation has been priceless!
  • This is a one stop shop for all our quality requirements

Usability

QT9 QMS Quality Review

Use Cases and Deployment Scope

I am the Quality Assurance Specialist and I use QT9 QMS in an Administrator roll for our Manufacturing facility

Pros

  • Tracks document reviews well.
  • Makes creating NCP's and CARs easier than paper.
  • Tracks and maintains calibration records well.

Cons

  • There could be a little more clarity in using the report function. Tends to be a little clunky at times.
  • Access to be able to create your own areas on NCPs and CARs. Some manual onsite coding to form the information that would most benefit your company.
  • Bring back dropdowns to be able to select key types along with the enter function.

Return on Investment

  • Provides more clarity on repeat occurrences
  • We can track the amount of rework time needed to repair or correct issues.
  • Not sure about the financial or ROI

Usability

Other Software Used

Microsoft SharePoint

QT9 QMS

Use Cases and Deployment Scope

document management, engineering change process, calibration, noconformances. it is our overall QMS that we use for both our ASME program and general quality program. Using the feature of exporting the grid to excel we are able to generate custom reports and obtain trend data on our quality. User defined fields allowed us to customize for our needs.

Pros

  • document control
  • engineering change process
  • calibration

Cons

  • canned reports
  • adapting for other standards such as ASME requirements
  • adding two approval points in the NCPs - one for immediate disposition and one for final verification with multiple sign offs for each

Return on Investment

  • visiablity of controlled documents and those that are out for revision has been good
  • great central hub to allow users from other facitilities to use the same documents/processes
  • visiabiliy of the status of the engineering changes

Usability

Alternatives Considered

AutoCAD

Other Software Used

Microsoft 365, Adobe Acrobat, Microsoft SharePoint