ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.
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Intellect QMS
Score 8.1 out of 10
Enterprise companies (1,001+ employees)
Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance Platform, Intellect's no-code platform, Intellect offers what they describe as the most configurable eQMS solution in the industry. Intellect's eQMS is a centralized and integrated solution to manage quality needs, today and tomorrow. The vendor boasts over 19…
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Pricing
ETQ Reliance QMS
Intellect QMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ETQ Reliance QMS
Intellect QMS
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
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Intellect is available on a subscription basis, with pricing dependent on the number of users.
ETQ Reliance QMS was chosen against other QMS providers based on
user requirements, favorable pricing, and fulfillment of the quality system
requirements for the management of quality events and assessments.
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone …
We did on-site day plus demos of three products. Having a specific criteria to evaluate the products against in a decision matrix format made the actual selection more objective. There are many products out there that do similar things to what Reliance does, so educate yourself …
We considered other "out of the box" platforms and decided to partner with Intellect QMS because of the ease of implementation and scalability. We went through a lot of demos and preferred the Intellect QMS user interface and responsiveness of the customer support team. The …
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
The QMS is well suited for standardizing the steps that go along with a process. The workflows and activity ownership makes it very easy to make sure that processes are completed according to the way the workflow is displayed. It becomes very simple to track down the stage at which a process is at. Processes are done in a linear orderly manner.
There is always resistance to change, but users are finding Intellect QMS to exceed their expectations as we migrate from our legacy "island" Sharepoint-based processes. Training is actually easiest to do hands-on, and users can learn quickly and then help train others. Users appreciate the personal navigation dashboard and the familiarity of the interface from one application to another. The workflow-driven applications are intuitive and make the system easy to navigate for all levels of users, although the learning curves will vary. The "Design-Test-Live" approach facilitates the implementation of configuration changes suggested by users.
The quality of support is great. In my experience, the staff is very friendly and understanding, the timeliness is good but could use some improvement. With this software supporting a critical business need, the time window for troubleshooting issues is usually very small. Issues are typically resolved within a week, but would be more beneficial if resolved more quickly.
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
We considered other "out of the box" platforms and decided to partner with Intellect QMS because of the ease of implementation and scalability. We went through a lot of demos and preferred the Intellect QMS user interface and responsiveness of the customer support team. The cost was competitive to launch and will allow us to add users and applications as we continue to grow. Many of the customer testimonials we reviewed pointed to Intellect QMS as the best fit for our organization.
We are utilizing out of box modules. which provide a platform for electronic document storage.
We have developed a lot of custom modules and processes with the functionalities provided by ETQ. This eliminated number of tools used by different teams in the organization.
We were able to reduce paper usage by documenting the processes electronically.
Saved a lot of manual efforts through Automation using ETQ
Users appreciate the time and effort saved by having all of the QMS functions connected and in one place, without having to rely on emails, Sharepoint links multiple modes of communication to keep track of their activities and responsibilities.
The no-code platform means we don't need IT support to maintain and configure the applications. One administrator was able to get the system launched and effective in just several weeks, with ongoing training and customization as users and applications are added.
Our organization was recently certified to ISO 9001:2015. Intellect QMS helped us to navigate internal and audits confidently and effectively.
