Intuit Enterprise Suite vs. Viewpoint Spectrum

QuickBooks does the basics of accounting pretty well, but is woefully deficient in its allowing of control to the user. Exporting information is in CSV format or Excel. It will export to no other spreadsheet software. Importing of information seems to have been made difficult by the intention of the developers of QuickBooks, to make it difficult. The CSV format for importing is simple enough, but you must, on your own, usually through a third party, find the appropriate column labels. Some reports are good but often, you find yourself needing a report with a category that is simply not available for that report.

Incentivized

The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

Incentivized

• Ease of processing payroll and providing all necessary reports and documents in one software such as tax forms and forms related to the financials.
• Ease of creating purchase orders to tie to vendor bills to track purchases made by the organization.
• Ease of creating financial reports with various filters and exporting them to PDF or excel for a simpler read and study of profit vs. losses.

Incentivized

• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

Incentivized

• owner access to view only and not be charged.
• One price includes at least ten users per entity.
• Become free when you charge take over a certain amount of payments
• be faster when pulling up reports and dont show ads
• include more AI features. The current ones too basic
• include property management software so the properties accounting can stay with Intuit

Incentivized

• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

Incentivized

Because I love the software and the people behind it are passionate about building the features to support business growth. They have built so many features I have asked for and it gets better and better

Incentivized

The product is working for us and the cost to implement a new system does not warrant the expense.

Incentivized

I really enjoyed using this product and it was great having all the tools we needed in one place. I thought that employees would hate the time tracking capability, but they actually appreciated it. In the nonprofit industry, it is important to track time spent on projects for grants and this tool allows our staff to do this with little to no effort.

Incentivized

There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

Incentivized

I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

Incentivized

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

Incentivized

Low cost and a lot less dev work required

Incentivized

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• QuickBooks supplies a platform for basic accounting
• It allows us to operate our business from a banking and taxes perspective.
• It could do much more from a business management perspective.

Incentivized

• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!