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InvGate Assets vs. InvGate Service Desk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InvGate Assets

    Score4 out of 10
    N/AInvGate Assets is the IT asset management platform from Argentinian company InvGate.N/A

    InvGate Service Desk

    Score8 out of 10
    N/AThe InvGate Service Desk is the ITIL / ITSM offering from Argentinian company InvGate.N/A
    Pricing
    InvGate AssetsInvGate Service Desk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InvGate AssetsInvGate Service Desk
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    InvGate AssetsInvGate Service Desk
    Considered Both Products
    InvGate
    Chose InvGate Assets
    Spiceworks had more features and options but was not designed for a large environment. Also it did not integrate and did not have an API.
    Incentivized
    InvGate
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    InvGate AssetsInvGate Service Desk
    IT Asset Management
    Comparison of IT Asset Management features of InvGate Assets and InvGate Service Desk
    Feature
    InvGate Assets
    4.3
    1 Ratings
    InvGate Service Desk
    -
    Ratings
    Software and hardware inventory tracking6.01 Ratings00 Ratings
    License management3.01 Ratings00 Ratings
    Asset lifecycle monitoring3.01 Ratings00 Ratings
    Asset relationship management5.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of InvGate Assets and InvGate Service Desk
    Feature
    InvGate Assets
    -
    Ratings
    InvGate Service Desk
    9.3
    2 Ratings
    Organize and prioritize service tickets00 Ratings10.02 Ratings
    Expert directory00 Ratings9.02 Ratings
    Service restoration00 Ratings9.02 Ratings
    Self-service tools00 Ratings10.02 Ratings
    Subscription-based notifications00 Ratings9.02 Ratings
    ITSM collaboration and documentation00 Ratings9.02 Ratings
    ITSM reports and dashboards00 Ratings9.02 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of InvGate Assets and InvGate Service Desk
    Feature
    InvGate Assets
    -
    Ratings
    InvGate Service Desk
    9.0
    2 Ratings
    Configuration mangement00 Ratings9.02 Ratings
    Asset management dashboard00 Ratings9.02 Ratings
    Policy and contract enforcement00 Ratings9.01 Ratings
    Change management
    Comparison of Change management features of InvGate Assets and InvGate Service Desk
    Feature
    InvGate Assets
    -
    Ratings
    InvGate Service Desk
    9.0
    2 Ratings
    Change requests repository00 Ratings9.02 Ratings
    Change calendar00 Ratings9.01 Ratings
    Service-level management00 Ratings9.02 Ratings
    User Ratings
    InvGate AssetsInvGate Service Desk
    Likelihood to Recommend
    4.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)