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InvGate Service Desk vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InvGate Service Desk

    Score8 out of 10
    N/AThe InvGate Service Desk is the ITIL / ITSM offering from Argentinian company InvGate.N/A

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    InvGate Service DeskNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InvGate Service DeskNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Features
    InvGate Service DeskNinjaOne
    Incident and problem management
    Comparison of Incident and problem management features of InvGate Service Desk and NinjaOne
    Feature
    InvGate Service Desk
    9.3
    2 Ratings
    NinjaOne
    -
    Ratings
    Organize and prioritize service tickets10.02 Ratings00 Ratings
    Expert directory9.02 Ratings00 Ratings
    Service restoration9.02 Ratings00 Ratings
    Self-service tools10.02 Ratings00 Ratings
    Subscription-based notifications9.02 Ratings00 Ratings
    ITSM collaboration and documentation9.02 Ratings00 Ratings
    ITSM reports and dashboards9.02 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of InvGate Service Desk and NinjaOne
    Feature
    InvGate Service Desk
    9.0
    2 Ratings
    NinjaOne
    -
    Ratings
    Configuration mangement9.02 Ratings00 Ratings
    Asset management dashboard9.02 Ratings00 Ratings
    Policy and contract enforcement9.01 Ratings00 Ratings
    Change management
    Comparison of Change management features of InvGate Service Desk and NinjaOne
    Feature
    InvGate Service Desk
    9.0
    2 Ratings
    NinjaOne
    -
    Ratings
    Change requests repository9.02 Ratings00 Ratings
    Change calendar9.01 Ratings00 Ratings
    Service-level management9.02 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of InvGate Service Desk and NinjaOne
    Feature
    InvGate Service Desk
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of InvGate Service Desk and NinjaOne
    Feature
    InvGate Service Desk
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    User Ratings
    InvGate Service DeskNinjaOne
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.1
    (5 ratings)