InVision vs. Optimal

InVision is well suited for design reviews and immersing yourself in the experience of an app-to-be. As a Product Manager, it's difficult to take abstract concepts, user pain points, and business needs, and produce a vision for an app without a visual aid to communicate a vision. InVIsion offers PMs, designers, and developers the opportunity to sketch a vision, communicate about it with inline commenting, and shareable with other stakeholders.

Incentivized

The tools are great for user researchers who have a solid foundation with IA research methods, or are willing to learn them while using the tools. However they don't magically create valid IA studies; someone with no IA research experience may struggle to use the tools and/or run studies resulting in poor quality data.

• Very easy to export Sketch files (where prototypes are actually created) into Invision and preserve the interactivity.
• Additional interactivity can be added in InVision. Like scrolling with locked footer.
• Clients, designer and developers can collaborate - leave notes and respond to notes made by others.

Incentivized

• Optimal Workshop's UI and UX are impeccable. It's incredibly easy to use and set up tests even for novices.
• Optimal Workshop's test type offerings are fantastic. They have almost anything you could need within the platform.
• Optimal Workshop's payment options are incredibly reasonable and useful whether you're doing very few tests or a lot of tests.

Incentivized

• Designs can be very slow to load on mobile devices, particularly when they include many screens.
• There isn’t an offline version of the full app, which feels less-than-ideal for many of our teammates who live in areas with more spotty internet.
• There are limited functionalities to portray animations and transitions. This hasn’t been a huge issue, but it makes the app feel a little out of date, considering the range of such functionalities in other apps.

Incentivized

• The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
• They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
• They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
• There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.

it does what we bought it for, so would buy again :)

Incentivized

The interface is well designed, but I had a hard time figuring out how the various pieces of software integrate together.

Incentivized

I would rate Optimal Workshop's overall usability 9 out of 10 due to several key factors. Firstly, the platform has a user-friendly interface makes navigation straightforward, even for first-time users. The tools and features are well-organized, ensuring users can quickly find what they need without unnecessary complexity. Secondly, the platform is highly intuitive, meaning users can easily understand how to perform tasks without extensive guidance. This is supported by clear and concise instructions throughout the application, reducing the learning curve significantly.

Additionally, the learnability of Optimal Workshop is exceptional. New users can become proficient in a short amount of time, thanks to its well-thought-out design and helpful onboarding materials. Even more advanced features are presented in a way that feels approachable and manageable. Finally, the platform supports a seamless workflow, allowing users to focus on their research or tasks rather than struggling with the software. These qualities collectively make Optimal Workshop a reliable and efficient tool for many projects, justifying its high usability rating.

Incentivized

I didn't need to contact InVision support, as I've never needed it. They have an intuitive UI, and most of the questions are answered in their help portal or in tutorials online. Since many people use it, there a great resources available on for example YouTube. No problems so far with InVision.

Incentivized

We’ve never had to use much of their support services since the platform is very easy to use, we have however needed to transfer ownership between team members due to people leaving or other circumstances. Under those situations, the support offered to us has been been very quick and efficient and we never had to nudge them much to get the job done.

Incentivized

[InVision] provides the ability to iterate really quickly, in fact, it is so intuitive that can be applied on live wireframe designing, while the ideas are being scratched and stormed from the team in a single discovery session, as well as allowing and giving access to the whole organization to the final outcome

Incentivized

Optimal Workshop was the best tool that provided just what we needed and not anything more. The price point was also perfect for us as it provided room to try it out and then jump into a bigger package

Incentivized

• For the price it is well worth it. It improves collaboration and efficiency which can be easily attributed to cost savings or improved margins.
• It also adds an element of professionalism and sophistication to the process and presentation of the work, which in turns aids in brand favorability.

Incentivized

• Optimal Workshop has provided a very low-risk, quick testing ground for navigation menus. So while the full impact cannot be determined, we are happy we are using Optimal Workshop, and are gaining benefits from it.

Incentivized