TrustRadius

IPsoft 1Desk vs. OpenText Operations Orchestration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1Desk
Score 6.2 out of 10
N/A
IPsoft headquartered in New York offers 1Desk, an end-to-end IT help desk workload and process automation platform.N/A
OpenText Operations Orchestration
Score 10.0 out of 10
N/A
OpenText™ Operations Orchestration automates, integrates, and orchestrates any IT process, on cloud or off. Automations use low-code/no-code workflow authoring options. Integrations are done with an API-rich, extensible platform. Centrally orchestrates workflows.N/A
Pricing
IPsoft 1DeskOpenText Operations Orchestration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
1DeskOpenText Operations Orchestration
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IPsoft 1DeskOpenText Operations Orchestration
Considered Both Products
1Desk

No answer on this topic

OpenText Operations Orchestration
Liron Boimshtain | TrustRadius Reviewer
Liron Boimshtain
Monitoring group CTO
Chose OpenText Operations Orchestration
Most product works well enough, but none of them combine the non-agent/client approach to automation with an easy to develop mechanism (the drag&drop development approach) This alone put this solution on top of our preferred implantation product list
Features
IPsoft 1DeskOpenText Operations Orchestration
Workload Automation
Comparison of Workload Automation features of Product A and Product B
IPsoft 1Desk
-
Ratings
OpenText Operations Orchestration
9.5
Ratings
14% above category average
Multi-platform scheduling00 Ratings10.00 Ratings
Central monitoring00 Ratings10.00 Ratings
Logging00 Ratings8.00 Ratings
Alerts and notifications00 Ratings9.00 Ratings
Analysis and visualization00 Ratings10.00 Ratings
Application integration00 Ratings10.00 Ratings
Best Alternatives
IPsoft 1DeskOpenText Operations Orchestration
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Enterprises
Control-M
Control-M
Score 9.3 out of 10
Control-M
Control-M
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IPsoft 1DeskOpenText Operations Orchestration
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
IPsoft 1DeskOpenText Operations Orchestration
Likelihood to Recommend
No answers on this topic
For our business, this system is really THE system. We use it for the management of almost all aspects of a member's account. I honestly cannot think of something that it cannot do.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Allows for the quick disconnection of accounts that break our terms of service
  • Seamless integration with our billing system
  • Has the ability to house all member/client account information in one single location
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • The product build in portal need to be more flexible
Liron Boimshtain | TrustRadius Reviewer
Liron Boimshtain
Monitoring group CTO
Read full review
Alternatives Considered
No answers on this topic
Most product works well enough, but none of them combine the non-agent/client approach to automation with an easy to develop mechanism (the drag&drop development approach) This alone put this solution on top of our preferred implantation product list
Liron Boimshtain | TrustRadius Reviewer
Liron Boimshtain
Monitoring group CTO
Read full review
Return on Investment
No answers on this topic
  • Product enabled reduce manpower and overall costs for most services implement.
  • The ROI is constantly being measured and evaluated by the product portal as time&money measurements
Liron Boimshtain | TrustRadius Reviewer
Liron Boimshtain
Monitoring group CTO
Read full review
ScreenShots