IRIS CRM vs. Method:CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IRIS CRM
Score 8.9 out of 10
N/A
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A
Method:CRM
Score 8.5 out of 10
N/A
Method:crm is a QuickBooks-integrated, cloud-based CRM platform.
$25
per month per user
Pricing
IRIS CRMMethod:CRM
Editions & Modules
No answers on this topic
Contact Management
$25
per month per user
CRM Pro
$44
per month per user
CRM Enterprise
$74
per month per user
CRM Multi-Entity
Custom Quote
Offerings
Pricing Offerings
IRIS CRMMethod:CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IRIS CRMMethod:CRM
Considered Both Products
IRIS CRM
Chose IRIS CRM
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated …
Method:CRM
Chose Method:CRM
Method:CRM is a more affordable and user-friendly CRM. It is easier to manage Method:CRM without having to purchase a bunch of add-ons like you do with Salesforce. You get what you see in the demonstration without hidden costs. The ability to create custom fields is great. …
Chose Method:CRM
Method communicates with QuickBooks better than Salesforce did. Method also provides better tools for notes and opportunities than Business Central or ACT!
Chose Method:CRM
Easier to use than Autorask or Manage. Less expensive than Salesforce while still delivering a lot of functionality, 8n a slightly less elegant fashion.
Chose Method:CRM
We were using Quickbooks Desktop Enterprise for a very long time. However, the software is archaic and dated. Method allows us to step into the 21st century. We now have much more online / automated interactions with our customers. We like that Method also lets us customize a …
Chose Method:CRM
We chose Method over Salesforce because we felt as though they were not tailored to our size of the company and our specific needs overall. They offered many things that we found very appealing but at the end of the day, we knew that with most importantly we needed a CRM to …
Chose Method:CRM
Work is essentially a calendar and a set of tasks. Method allows me to set up recurring onboarding task lists and keep track of all customer touchpoint in one place.
Chose Method:CRM
I am not familiar with any other products
Chose Method:CRM
We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and …
Chose Method:CRM
Method is by far the easiest of all platforms. It brings a lot of great features that salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.
Chose Method:CRM
Method is really designed for those who use QuickBooks. I like there is no cost to integrate with the software. Like other crm the user would have to an additional to integrate, but all features of QuickBooks would not able to integrate especially payments. Method has all …
Chose Method:CRM
I believe that Method:CRM is far superior to Salesforce and the others mentioned above for the following reasons:
  1. It is scalable and affordable.
  2. It doesn't take an engineering degree to learn how to use it.
Chose Method:CRM
I have not used other similar products.
Chose Method:CRM
It's highly customizable and user friendly.
Chose Method:CRM
We also have used a few other tools such as Insightly. Hands down Method: CRM lead management, quickbook automation & notifications wins the game.
Chose Method:CRM
I was not a part of the selection process of Method:CRM but I was part of the decision to cancel the service and I was a part of the decision-making group that found the alternative solution to what Method was doing for us. The thing that set the others apart from Method was …
Chose Method:CRM
Connectwise was a great product it was just not cost effective for our company. We actually really liked how Connectwise worked, it was just WAY too expensive.
Chose Method:CRM
I love the infinite customization available in Method CRM. No other CRM offers as much ROI and flexibility of design of the user interface. However Method's built-in feature set doesn't include many of the extras that might be found in a more niche product. Furthermore, while …
Features
IRIS CRMMethod:CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
IRIS CRM
9.2
Ratings
18% above category average
Method:CRM
8.0
Ratings
4% above category average
Customer data management / contact management9.00 Ratings8.30 Ratings
Workflow management10.00 Ratings8.30 Ratings
Territory management9.00 Ratings1.80 Ratings
Opportunity management9.00 Ratings8.30 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings8.80 Ratings
Contract management10.00 Ratings8.70 Ratings
Quote & order management9.00 Ratings9.20 Ratings
Interaction tracking9.00 Ratings9.00 Ratings
Channel / partner relationship management9.00 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
IRIS CRM
9.3
Ratings
21% above category average
Method:CRM
10.0
Ratings
28% above category average
Case management10.00 Ratings10.00 Ratings
Call center management9.00 Ratings9.90 Ratings
Help desk management9.00 Ratings10.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
IRIS CRM
9.5
Ratings
22% above category average
Method:CRM
8.9
Ratings
16% above category average
Lead management9.90 Ratings8.80 Ratings
Email marketing9.00 Ratings9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
IRIS CRM
9.0
Ratings
17% above category average
Method:CRM
7.5
Ratings
1% below category average
Task management10.00 Ratings9.20 Ratings
Billing and invoicing management8.10 Ratings10.00 Ratings
Reporting9.00 Ratings3.50 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
IRIS CRM
8.7
Ratings
14% above category average
Method:CRM
7.7
Ratings
2% above category average
Forecasting9.00 Ratings8.00 Ratings
Pipeline visualization9.00 Ratings9.00 Ratings
Customizable reports8.00 Ratings6.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
IRIS CRM
9.2
Ratings
20% above category average
Method:CRM
7.5
Ratings
0% above category average
Custom fields9.00 Ratings6.50 Ratings
Custom objects9.90 Ratings6.50 Ratings
Scripting environment9.00 Ratings9.20 Ratings
API for custom integration9.00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
IRIS CRM
9.5
Ratings
13% above category average
Method:CRM
8.2
Ratings
1% below category average
Single sign-on capability10.00 Ratings8.20 Ratings
Role-based user permissions9.00 Ratings8.30 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
IRIS CRM
9.5
Ratings
26% above category average
Method:CRM
-
Ratings
Social data10.00 Ratings00 Ratings
Social engagement9.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
IRIS CRM
9.5
Ratings
26% above category average
Method:CRM
10.0
Ratings
31% above category average
Marketing automation10.00 Ratings10.00 Ratings
Compensation management9.00 Ratings10.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
IRIS CRM
8.0
Ratings
9% above category average
Method:CRM
7.5
Ratings
2% above category average
Mobile access8.00 Ratings7.50 Ratings
Best Alternatives
IRIS CRMMethod:CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IRIS CRMMethod:CRM
Likelihood to Recommend
10.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
IRIS CRMMethod:CRM
Likelihood to Recommend
The cost is a little higher than other CRM software options, so IRIS CRM is better suited for larger organizations. It is great when multiple departments and functions are accessing sales data, as the software is fairly comprehensive in retention of sales related data. It is also great for generation of processing stats and simple reports. Calculation of rolling opportunities data is made easy. It is less appropriate for smaller sized companies with many novice users looking for high levels of customization. The software is highly capable, but the company isn't as well established as some others so some custom features can take time to implement.
Read full review
Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
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Pros
  • Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
  • Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
  • Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
Read full review
  • The customization team is brilliant!
  • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
  • The more organized I am, the more time I have to take care of my clients!
  • I have nothing but praise for the support team and the rest of the crew at Method.
Read full review
Cons
  • It needs a solid visual invigorate to stay aware of the occasions.
  • I have found it as a little pricey.
  • The execution timetable took longer than we had arranged.
  • The framework has a solid utility and usefulness, yet it looks somewhat dated.
Read full review
  • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
  • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
Read full review
Likelihood to Renew
No answers on this topic
The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
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Usability
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
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I'm fairly new to the company and have only been using Method for the last year and the ease of use has been a blessing for me. I've self trained on most of the aspects and have incorporated new operations in the company, based on what Method has to offer, that have enhanced the productivity for all associates.
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Support Rating
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
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The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
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Implementation Rating
No answers on this topic
Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
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Alternatives Considered
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
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We were using QuickBooks Desktop Enterprise for a very long time. However, the software is archaic and dated. Method allows us to step into the 21st century. We now have much more online / automated interactions with our customers. We like that Method also lets us customize a great deal of the software to our exact needs and wants
Read full review
Return on Investment
  • It provides CRM solutions to practical nature.
  • I for one loved it, I had no aversion for it worked astonishingly.
  • Mobile version doesn't work best as compared to PC versions.
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  • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
  • It has likely saved our company several hundred hours in the last 10 years.
  • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
Read full review
ScreenShots

Method:CRM Screenshots

Screenshot of Simplifies sales process and provides organization with a shared customer list.Screenshot of Strengthens customer relationships to provide better service.Screenshot of Stops sales from slipping through the cracks.Screenshot of Streamlines business processes to make teams happier and more productive.Screenshot of Automates sales processes.Screenshot of Method can be customized to fit a business.