IRIS CRM vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IRIS CRM
Score 8.9 out of 10
N/A
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A
Salesflare
Score 6.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Pricing
IRIS CRMSalesflare
Editions & Modules
No answers on this topic
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Offerings
Pricing Offerings
IRIS CRMSalesflare
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
IRIS CRMSalesflare
Considered Both Products
IRIS CRM
Chose IRIS CRM
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated …
Salesflare
Chose Salesflare
Salesflare has BOTH the dedicated web platform and the integrated side-bar in my google inbox that acts intuitively to mine for contacts in my emails and linkedIN. Monday.com requires all manual input and though well laid out and has some fun pizzaz, is less helpful. Salesflare …
Chose Salesflare
The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better …
Chose Salesflare
Much cheaper and has almost the same functionality, plus Salesflare has an integrated task section.
Chose Salesflare
You can think of Salesflare as a smarter Pipedrive. It rocks the same kind of intuitive user experience that is very low-barrier to get going with, but turns it up a notch when it comes handling, enriching and automating data. I've also find it more flexible to integrate with …
Chose Salesflare
Other products we've tried or evaluated have been too complex and/or been "too customizable" in that they do not offer an easy and intuitive path to enabling your sales team right out of the box.
Chose Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any …
Chose Salesflare
Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love …
Features
IRIS CRMSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
IRIS CRM
9.2
Ratings
18% above category average
Salesflare
8.1
Ratings
5% above category average
Customer data management / contact management9.00 Ratings8.80 Ratings
Workflow management10.00 Ratings8.70 Ratings
Territory management9.00 Ratings5.10 Ratings
Opportunity management9.00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings9.00 Ratings
Contract management10.00 Ratings10.00 Ratings
Quote & order management9.00 Ratings6.10 Ratings
Interaction tracking9.00 Ratings8.80 Ratings
Channel / partner relationship management9.00 Ratings8.20 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
IRIS CRM
9.3
Ratings
21% above category average
Salesflare
8.3
Ratings
10% above category average
Case management10.00 Ratings9.00 Ratings
Call center management9.00 Ratings7.00 Ratings
Help desk management9.00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
IRIS CRM
9.5
Ratings
22% above category average
Salesflare
8.7
Ratings
14% above category average
Lead management9.90 Ratings8.70 Ratings
Email marketing9.00 Ratings8.80 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
IRIS CRM
9.0
Ratings
17% above category average
Salesflare
8.0
Ratings
5% above category average
Task management10.00 Ratings8.00 Ratings
Billing and invoicing management8.10 Ratings8.00 Ratings
Reporting9.00 Ratings8.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
IRIS CRM
8.7
Ratings
14% above category average
Salesflare
8.2
Ratings
8% above category average
Forecasting9.00 Ratings7.90 Ratings
Pipeline visualization9.00 Ratings9.00 Ratings
Customizable reports8.00 Ratings7.80 Ratings
Customization
Comparison of Customization features of Product A and Product B
IRIS CRM
9.2
Ratings
20% above category average
Salesflare
8.7
Ratings
15% above category average
Custom fields9.00 Ratings8.10 Ratings
Custom objects9.90 Ratings10.00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration9.00 Ratings8.10 Ratings
Security
Comparison of Security features of Product A and Product B
IRIS CRM
9.5
Ratings
13% above category average
Salesflare
8.1
Ratings
3% below category average
Single sign-on capability10.00 Ratings8.10 Ratings
Role-based user permissions9.00 Ratings8.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
IRIS CRM
9.5
Ratings
26% above category average
Salesflare
8.5
Ratings
15% above category average
Social data10.00 Ratings8.80 Ratings
Social engagement9.00 Ratings8.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
IRIS CRM
9.5
Ratings
26% above category average
Salesflare
8.9
Ratings
19% above category average
Marketing automation10.00 Ratings8.80 Ratings
Compensation management9.00 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
IRIS CRM
8.0
Ratings
9% above category average
Salesflare
8.9
Ratings
19% above category average
Mobile access8.00 Ratings8.90 Ratings
Best Alternatives
IRIS CRMSalesflare
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IRIS CRMSalesflare
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
IRIS CRMSalesflare
Likelihood to Recommend
The cost is a little higher than other CRM software options, so IRIS CRM is better suited for larger organizations. It is great when multiple departments and functions are accessing sales data, as the software is fairly comprehensive in retention of sales related data. It is also great for generation of processing stats and simple reports. Calculation of rolling opportunities data is made easy. It is less appropriate for smaller sized companies with many novice users looking for high levels of customization. The software is highly capable, but the company isn't as well established as some others so some custom features can take time to implement.
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Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
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Pros
  • Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
  • Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
  • Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
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  • Workflows are easy to create and very effective for bulk messaging.
  • I like the email templates that I can set up and re-use - very convenient!
  • The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
  • I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
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Cons
  • It needs a solid visual invigorate to stay aware of the occasions.
  • I have found it as a little pricey.
  • The execution timetable took longer than we had arranged.
  • The framework has a solid utility and usefulness, yet it looks somewhat dated.
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  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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Usability
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
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The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
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Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Alternatives Considered
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
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The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
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Return on Investment
  • It provides CRM solutions to practical nature.
  • I for one loved it, I had no aversion for it worked astonishingly.
  • Mobile version doesn't work best as compared to PC versions.
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  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
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ScreenShots

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.