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IRIS CRM vs. SAP Sales Cloud

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IRIS CRM

8 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IRIS CRM

    Score8.9 out of 10
    		N/AIRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    IRIS CRMSAP Sales Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IRIS CRMSAP Sales Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IRIS CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.2
    2 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management9.02 Ratings8.8117 Ratings
    Workflow management10.02 Ratings8.6118 Ratings
    Territory management9.02 Ratings7.2105 Ratings
    Opportunity management9.02 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.02 Ratings7.9110 Ratings
    Contract management10.02 Ratings8.3112 Ratings
    Quote & order management9.02 Ratings8.3109 Ratings
    Interaction tracking9.02 Ratings8.5111 Ratings
    Channel / partner relationship management9.02 Ratings8.6110 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.3
    2 Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management10.02 Ratings7.998 Ratings
    Call center management9.01 Ratings8.692 Ratings
    Help desk management9.02 Ratings8.095 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.5
    2 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management9.92 Ratings7.3106 Ratings
    Email marketing9.01 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.0
    2 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management10.02 Ratings8.1111 Ratings
    Billing and invoicing management8.12 Ratings8.196 Ratings
    Reporting9.02 Ratings8.6105 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    8.7
    2 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Forecasting9.02 Ratings8.3107 Ratings
    Pipeline visualization9.02 Ratings8.4107 Ratings
    Customizable reports8.02 Ratings8.5110 Ratings
    Customization
    Comparison of Customization features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.2
    2 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields9.02 Ratings8.0111 Ratings
    Custom objects9.92 Ratings7.3107 Ratings
    Scripting environment9.02 Ratings7.794 Ratings
    API for custom integration9.02 Ratings7.899 Ratings
    Security
    Comparison of Security features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.5
    2 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability10.02 Ratings8.8109 Ratings
    Role-based user permissions9.02 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.5
    1 Ratings
    SAP Sales Cloud
    7.3
    83 Ratings
    Social data10.01 Ratings7.383 Ratings
    Social engagement9.01 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    9.5
    1 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation10.01 Ratings8.093 Ratings
    Compensation management9.01 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of IRIS CRM and SAP Sales Cloud
    Feature
    IRIS CRM
    8.0
    2 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access8.02 Ratings7.599 Ratings
    User Ratings
    IRIS CRMSAP Sales Cloud
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)