Ironclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.
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LinkSquares
Score 8.0 out of 10
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LinkSquares headquartered in Boston offers a contract management solution featuring AI-driven analytics, metadata extraction, and secure contract centralization and repository.
IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign …
Ironclad is a well-designed product, especially for a very configurable workflow designer and team collaboration feature. In addition, DocuSign has a critical issue, which is a multi-instance account issue. If you have multiple contracts with Docusign including design and CLM …
I did not demo any other competing service providers. LinkSquares reached out to me through a marketing campaign. I was on the market for a contract management solution so I responded and set up a demo. I was so impressed, I immediately made the request to our CFO to look into …
I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.
For any small legal department, it is a must. It's like having a paralegal keeping you organized. I'm not sure how a large legal department might us it, but I have a hard time thinking it would be any less useful to them. I am a big fan of all of the time it saves me when managing hundreds of supplier agreements and I need to survey a specific term across all of the agreements. I'm not sure how I would do that without LinkSquares' help.
I think it does all the things I need, and it can be simple to use, but it can also be confusing and not intuitive the more functionality you take advantage of. I am especially frustrated by false "form completed" notifications that I receive not only when forms have actually been completed, but also when they've been refreshed from SFDC or otherwise updated.
I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.
IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce