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ISL Light vs. NetSupport Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ISL Light

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $418

    per year (1 concurrent user)

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
    Pricing
    ISL LightNetSupport Manager
    Editions & Modules
    Standard
    $34.90
    per month (billed annually) per concurrent user
    Self-Hosted
    $44.90
    per month (billed annually) per concurrent user
    Premium
    $54.90
    per month (billed annually) per concurrent user
    Enterprise (Managed Private Cloud)
    $23,976
    per year 20 concurrent users
    No answers on this topic
    Offerings
    Pricing Offerings
    ISL LightNetSupport Manager
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.
    More Pricing Information
    Features
    ISL LightNetSupport Manager
    Remote Administration
    Comparison of Remote Administration features of ISL Light and NetSupport Manager
    Feature
    ISL Light
    8.0
    63 Ratings
    NetSupport Manager
    10.0
    1 Ratings
    Screen sharing8.358 Ratings10.01 Ratings
    File transfer7.758 Ratings10.01 Ratings
    Instant message7.647 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication8.014 Ratings10.01 Ratings
    Access to sleeping/powered-off computers6.745 Ratings10.01 Ratings
    Over-the-Internet remote session8.659 Ratings00 Ratings
    Initiate remote control from mobile7.441 Ratings00 Ratings
    Remote management of servers & workstations8.551 Ratings10.01 Ratings
    Remote Active Directory® management8.717 Ratings10.01 Ratings
    Centralized management dashboard8.237 Ratings10.01 Ratings
    Session record8.243 Ratings00 Ratings
    Annotations8.235 Ratings10.01 Ratings
    Monitoring and Alerts7.927 Ratings10.01 Ratings
    Multi-platform remote control8.247 Ratings10.01 Ratings
    User Ratings
    ISL LightNetSupport Manager
    Likelihood to Recommend
    8.6
    (64 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (26 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)