TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ISL Light

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $418

    per year (1 concurrent user)

    RemotePC

    Score8.8 out of 10
    N/ARemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…

    $29.50

    per year

    Pricing
    ISL LightRemotePC
    Editions & Modules
    Standard
    $34.90
    per month (billed annually) per concurrent user
    Self-Hosted
    $44.90
    per month (billed annually) per concurrent user
    Premium
    $54.90
    per month (billed annually) per concurrent user
    Enterprise (Managed Private Cloud)
    $23,976
    per year 20 concurrent users
    Consumer
    $29.50
    per year 1 computer
    SOHO
    $99.50
    per year 10 computers
    HelpDesk
    $99.50
    per year unlimited computers
    Team
    $299.50
    per year 50 computers
    Enterprise
    $599.50
    per year 100 computers
    Offerings
    Pricing Offerings
    ISL LightRemotePC
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.RemotePC offers regular first year discounts for all plans.
    More Pricing Information
    Features
    ISL LightRemotePC
    Remote Administration
    Comparison of Remote Administration features of ISL Light and RemotePC
    Feature
    ISL Light
    8.0
    63 Ratings
    RemotePC
    9.8
    30 Ratings
    Screen sharing8.358 Ratings9.930 Ratings
    File transfer7.758 Ratings9.925 Ratings
    Instant message7.647 Ratings9.917 Ratings
    Secure remote access with Smart Card authentication8.014 Ratings00 Ratings
    Access to sleeping/powered-off computers6.745 Ratings00 Ratings
    Over-the-Internet remote session8.659 Ratings9.930 Ratings
    Initiate remote control from mobile7.341 Ratings9.720 Ratings
    Remote management of servers & workstations8.551 Ratings9.821 Ratings
    Remote Active Directory® management8.717 Ratings9.910 Ratings
    Centralized management dashboard8.237 Ratings9.714 Ratings
    Session record8.143 Ratings9.916 Ratings
    Annotations8.235 Ratings9.99 Ratings
    Monitoring and Alerts7.927 Ratings00 Ratings
    Multi-platform remote control8.247 Ratings9.821 Ratings
    User Ratings
    ISL LightRemotePC
    Likelihood to Recommend
    8.6
    (64 ratings)
    9.9
    (31 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    8.2
    (26 ratings)
    7.4
    (11 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)