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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ISL Light

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS.

    $418

    per year (1 concurrent user)

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    ISL LightSplashtop
    Editions & Modules
    Standard
    $34.90
    per month (billed annually) per concurrent user
    Self-Hosted
    $44.90
    per month (billed annually) per concurrent user
    Premium
    $54.90
    per month (billed annually) per concurrent user
    Enterprise (Managed Private Cloud)
    $23,976
    per year 20 concurrent users
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    ISL LightSplashtop
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsISL Online's pricing model considers the number of licenses purchased, which determines the maximum number of concurrent users within the organization. A concurrent user is defined as anyone running one or more sessions simultaneously from any device. There are no restrictions on the number of ISL Light users within a company or the remote devices managed. For example, with three licenses, an unlimited number of people in a company can use ISL Light and can access an unlimited number of remote devices, but only three users can use it concurrently. When one of these three users ends their session, a fourth user can begin their session, and so on.—
    More Pricing Information
    Community Pulse
    ISL LightSplashtop
    Considered Both Products
    ISL Online
    Chose ISL Light
    Fast, quick, nonsense free, can downgrade picture quality for clients on mobile broadband

    The three above mentioned softwares like CWA, Splashtop and TeamViewer can require you to lookup information on how to use the software, in-comparison to ISL where it's easy graphically.
    Incentivized
    Chose ISL Light
    ISL Light is easy to use and covers all our permanant access devices but is also easy to manage our ad-hoc clients, the only negative over some is you can't automate remote tasks
    Incentivized
    Chose ISL Light
    Simple UI with ease of use for the end user. ISL Light compability with a range of Windows OS's. Cost effective in relation to number of licenses versus active remote control techs. Great tech support and aftersale service puts ISL Light at the front of the line above the rest.
    Incentivized
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ISL LightSplashtop
    Remote Administration
    Comparison of Remote Administration features of ISL Light and Splashtop
    Feature
    ISL Light
    8.0
    63 Ratings
    Splashtop
    7.8
    43 Ratings
    Screen sharing8.358 Ratings9.337 Ratings
    File transfer7.758 Ratings9.039 Ratings
    Instant message7.647 Ratings7.930 Ratings
    Secure remote access with Smart Card authentication8.014 Ratings00 Ratings
    Access to sleeping/powered-off computers6.745 Ratings3.013 Ratings
    Over-the-Internet remote session8.659 Ratings9.342 Ratings
    Initiate remote control from mobile7.341 Ratings7.626 Ratings
    Remote management of servers & workstations8.551 Ratings9.07 Ratings
    Remote Active Directory® management8.717 Ratings00 Ratings
    Centralized management dashboard8.237 Ratings7.132 Ratings
    Session record8.143 Ratings7.219 Ratings
    Annotations8.235 Ratings9.02 Ratings
    Monitoring and Alerts7.927 Ratings6.05 Ratings
    Multi-platform remote control8.247 Ratings8.733 Ratings
    User Ratings
    ISL LightSplashtop
    Likelihood to Recommend
    8.6
    (64 ratings)
    9.3
    (481 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    9.4
    (35 ratings)
    Usability
    8.2
    (26 ratings)
    8.2
    (25 ratings)
    Availability
    9.1
    (1 ratings)
    9.8
    (5 ratings)
    Performance
    9.1
    (1 ratings)
    9.8
    (5 ratings)
    Support Rating
    9.1
    (3 ratings)
    9.6
    (440 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.8
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.1
    (3 ratings)