Ivanti Neurons for ITSM vs. JitBit Help Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Ivanti Neurons for ITSM | Score4.5 out of 10 | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A |
 JitBit Help Desk | Score8.1 out of 10 | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | $2,199 one-time fee |
| Ivanti Neurons for ITSM | JitBit Help Desk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Self Help Community |
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| Multi-Channel Help |
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| Ivanti Neurons for ITSM | JitBit Help Desk | |
|---|---|---|
| Likelihood to Recommend | 9.6 | 8.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 7.8 | - |
| Support Rating | 9.0 | - |
| Contract Terms and Pricing Model | 8.5 | - |
| Professional Services | 8.0 | - |