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Ivanti Neurons for ITSM vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ivanti Neurons for ITSM

    Score4.5 out of 10
    N/AIvanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat.N/A

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    Ivanti Neurons for ITSMNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ivanti Neurons for ITSMNinjaOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Features
    Ivanti Neurons for ITSMNinjaOne
    Incident and problem management
    Comparison of Incident and problem management features of Ivanti Neurons for ITSM and NinjaOne
    Feature
    Ivanti Neurons for ITSM
    7.6
    21 Ratings
    NinjaOne
    -
    Ratings
    Organize and prioritize service tickets8.021 Ratings00 Ratings
    Expert directory7.019 Ratings00 Ratings
    Service restoration8.417 Ratings00 Ratings
    Self-service tools8.020 Ratings00 Ratings
    Subscription-based notifications7.015 Ratings00 Ratings
    ITSM collaboration and documentation8.020 Ratings00 Ratings
    ITSM reports and dashboards6.721 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Ivanti Neurons for ITSM and NinjaOne
    Feature
    Ivanti Neurons for ITSM
    8.1
    19 Ratings
    NinjaOne
    -
    Ratings
    Configuration mangement8.019 Ratings00 Ratings
    Asset management dashboard8.018 Ratings00 Ratings
    Policy and contract enforcement8.314 Ratings00 Ratings
    Change management
    Comparison of Change management features of Ivanti Neurons for ITSM and NinjaOne
    Feature
    Ivanti Neurons for ITSM
    8.8
    18 Ratings
    NinjaOne
    -
    Ratings
    Change requests repository8.618 Ratings00 Ratings
    Change calendar8.818 Ratings00 Ratings
    Service-level management9.015 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Ivanti Neurons for ITSM and NinjaOne
    Feature
    Ivanti Neurons for ITSM
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of Ivanti Neurons for ITSM and NinjaOne
    Feature
    Ivanti Neurons for ITSM
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    User Ratings
    Ivanti Neurons for ITSMNinjaOne
    Likelihood to Recommend
    9.6
    (22 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    9.9
    (2 ratings)
    Usability
    7.8
    (7 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.0
    (9 ratings)
    9.1
    (5 ratings)
    Contract Terms and Pricing Model
    8.5
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (3 ratings)
    -
    (0 ratings)