Jamf Connect vs. Symantec VIP

Jamf Connect is a nice and customizable tool for password change or password sync and account creation during an enrollment process. The configuration is not very easy to understand at the start. Especially if an iDP comes into play and you don't have an idea with Azure or similar services. With Jamf Connect ad bind is dead on macs.

Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!

Incentivized

• password sync works very well
• regular updates to Jamf Connect with improvements
• small and simple tool
• Account creation is now on next level after we don't need AD Bind

• The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
• Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
• The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
• Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.

Incentivized

• the Jamf configuration app for the config profiles looks not really Jamf-like
• Why are under "Jamf Connect Deployment and Update Settings" in Jamf Pro all possible configuration profiles listed? We have some and I don't think there had to list every!?
• how the Jamf Connect updates work under "Jamf Connect Deployment and Update Settings" is very unclear. i.e. for troubleshooting

• when setting a token to a phone call, the phone calls often take a minute + to call the user.
• When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
• Temporary security codes while handy, must be set to expire immediately to stay secure.

Incentivized

Great vendor support, along with a great product solution

Incentivized

The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.

Incentivized

• we need more time to understand how Jamf Connect and the configuration "really" works

• It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
• It allowed us to improve on our existing PHI and PII security measures.
• Allowing secure access from remote locations, especially smart phones, was a huge plus.

Incentivized