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Jaspersoft vs. Zendesk Explore

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Jaspersoft

274 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jaspersoft

    Score6 out of 10
    		N/AJaspersoft commercial edition is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    JaspersoftZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JaspersoftZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.—
    More Pricing Information
    Features
    JaspersoftZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    7.6
    100 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports7.687 Ratings7.15 Ratings
    Customizable dashboards7.588 Ratings10.09 Ratings
    Report Formatting Templates7.886 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    7.4
    98 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis7.289 Ratings9.59 Ratings
    Formatting capabilities7.397 Ratings9.09 Ratings
    Report sharing and collaboration7.781 Ratings10.09 Ratings
    Integration with R or other statistical packages00 Ratings4.85 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    7.7
    101 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web7.176 Ratings6.96 Ratings
    Publish to PDF8.799 Ratings9.07 Ratings
    Report Versioning7.759 Ratings9.03 Ratings
    Report Delivery Scheduling7.582 Ratings8.97 Ratings
    Delivery to Remote Servers7.562 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    7.7
    72 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.472 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization7.153 Ratings7.16 Ratings
    Predictive Analytics00 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    8.1
    98 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)8.194 Ratings9.58 Ratings
    Role-Based Security Model8.192 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.588 Ratings8.07 Ratings
    Single Sign-On (SSO)7.773 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    6.6
    64 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access7.959 Ratings6.15 Ratings
    Mobile Application5.528 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.141 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Jaspersoft and Zendesk Explore
    Feature
    Jaspersoft
    7.6
    90 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API7.981 Ratings5.34 Ratings
    Javascript API8.062 Ratings5.93 Ratings
    iFrames7.754 Ratings5.53 Ratings
    Java API8.155 Ratings5.63 Ratings
    Themeable User Interface (UI)6.558 Ratings6.23 Ratings
    Customizable Platform (Open Source)7.760 Ratings7.02 Ratings
    User Ratings
    JaspersoftZendesk Explore
    Likelihood to Recommend
    7.3
    (119 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    8.0
    (23 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (16 ratings)
    10.0
    (2 ratings)
    Availability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (26 ratings)
    10.0
    (2 ratings)
    In-Person Training
    8.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    6.5
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.8
    (15 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (1 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.0
    (1 ratings)
    7.3
    (3 ratings)
    Ease of integration
    7.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    -
    (0 ratings)