TrustRadius: an HG Insights company

Jaspersoft Community Edition vs. Zendesk Explore

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jaspersoft Community Edition

    Score9.7 out of 10
    N/AJaspersoft Community Edition is a free product that offers embeddable pixel-perfect reports for Java apps and small workgroups.

    $0

    per month

    Zendesk Explore

    Score8.7 out of 10
    N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Jaspersoft Community EditionZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jaspersoft Community EditionZendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Jaspersoft Community EditionZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.3
    28 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports9.024 Ratings7.15 Ratings
    Customizable dashboards9.023 Ratings10.09 Ratings
    Report Formatting Templates10.023 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.3
    26 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis9.025 Ratings9.59 Ratings
    Formatting capabilities10.025 Ratings9.09 Ratings
    Integration with R or other statistical packages9.02 Ratings4.85 Ratings
    Report sharing and collaboration9.023 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.4
    27 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web10.022 Ratings6.96 Ratings
    Publish to PDF9.027 Ratings9.07 Ratings
    Report Versioning9.017 Ratings9.03 Ratings
    Report Delivery Scheduling10.024 Ratings8.97 Ratings
    Delivery to Remote Servers9.016 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.3
    21 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.021 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization10.018 Ratings7.16 Ratings
    Predictive Analytics9.02 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.3
    26 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)9.024 Ratings9.58 Ratings
    Role-Based Security Model10.025 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.026 Ratings8.07 Ratings
    Single Sign-On (SSO)9.017 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.3
    21 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access10.019 Ratings6.15 Ratings
    Mobile Application9.010 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.016 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Jaspersoft Community Edition and Zendesk Explore
    Feature
    Jaspersoft Community Edition
    9.5
    23 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API10.018 Ratings5.34 Ratings
    Javascript API9.019 Ratings5.93 Ratings
    iFrames10.016 Ratings5.53 Ratings
    Java API9.014 Ratings5.63 Ratings
    Themeable User Interface (UI)10.014 Ratings6.23 Ratings
    Customizable Platform (Open Source)9.013 Ratings7.02 Ratings
    User Ratings
    Jaspersoft Community EditionZendesk Explore
    Likelihood to Recommend
    10.0
    (29 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    5.8
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (5 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (8 ratings)
    10.0
    (2 ratings)
    Online Training
    4.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.1
    (6 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (3 ratings)
    Data Sources
    -
    (0 ratings)
    7.3
    (3 ratings)