J.B. Hunt Transport, Inc headquartered in Lowell offers J.B. Hunt 360, a transportation management system featuring instant access to business critical logistical and shipping information, shipment tracking, text and email updates and notifications, and other features.
In my opinion, No Never! Invoice 1PD4896 My experience has been extremly bad and i can't say I will ever use this company ever again as I've learned my lesson. paid for a service had the worst experience ever and now there are extra charges? When you give someone a 5hr window for pickup and they don't show, then the pickup party has to find transporation to get the shipment to the carrier! not to mention it was a 3 day delivery that took a week. Then it arrives and now everyone wants to charge for extras? After the fact? Is that a good experience? I ask? I really should be compensated for all the inconveneince, this has been a bit of problem worrying about wether this shippment was going to make it to me and the other party worry if he was going to delivery is across the country himself! But, no there is no compensation and you need to pay the balance. WOW, this is how you treat a new customer. This is only the start of my reivews as I will share this on to many platforms as I,mmad about this company not understanding where the customer is coming from given this experience of this shippment. If you want the email chain I am more that happy to show how no one is willing to take care of this matter! This is the most rediculoius situation to be in ever and I'll make sure this compnany never get the business again. Thanks for a Unique experience!
It is VERY adept at creating solutions for single or multiple point collection or distribution scenarios. We have multiple customers with large, central DCs that utilize Appian for their regular route rationalization processes. We have had less success when analyzing "touring" fleets where only historical data was available. Without the flexibility to change/select new combinations, the solution quality is diminished.
Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.
Appian products have become an instrumental tool within the company, from a daily tactical standpoint building route plans, to a strategic standpoint in assisting with project analysis. Since the tool is able to interface with many different on-board computer vendors, it is something that could be used by the company long term.
J.B Hunt has a host of processes and systems and is offering solutions at a huge scale. The market value, word of mouth and first impression of the solution provided is such that it compels the user to atleast utilize the software once. This is one defining moment where you actually convert into a prominent user of the software. The technology and experience combined into 1 results in a favorable instrument or application which in my opinion is J.B Hunt.
We used to use TruckStops until we switched to Appian Direct Route. I was very happy with TruckStops mainly because it was a simple system that got the job done. There were no integration issues, no errors left and right, no hassle. Appian on the other hand, while it is a nice system, it needs a lot of work. During optimization, mileage is critical and I am afraid Appian fails in this aspect with the lack of proper integration with PC Miler which is industry standard.
