Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for
non-technical users, including easily creating API’s and data transformation scripts within the
integrations.
$100
Starting Price Per Month
SPS Commerce
Score 7.0 out of 10
N/A
SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.
Jitterbit plays well in the general-purpose integration that can be used to integrate multiple systems and used by different departments within an Enterprise. I see it as a more basic option for Boomi that is less expensive. So if you are looking for something like Boomi, and …
Jitterbit is completely cloud-based and offers a cleaner way to connect to SOAP API endpoints. SQL Server Integration Services has a larger ecosystem of plugin connectors by third parties (at a cost), but the downside is that you still need to use something like Visual Studio …
Scribe - we had problems with this product (jobs were running long, some jobs would finish incomplete without any warning or info, etc) and we wanted more functionality/configurability -- keep in mind this was 3 years ago, so the product may have changed since then!
Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and …
Our decision was based on the cost at the time. Jitterbit's cost model has changed since then, so it might be a different decision now if we have to re-evaluate.
Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially …
Customer Relationship Management (CRM) System Administrator
Chose Jitterbit
I actually use all three of these products: Jitterbit free, DemandTools and PeopleImport. I use DemandTools and PeopleImport most often and usually only use Jitterbit free when the other two won't launch or connect.
The Jitterbit data loader is a dramatic improvement over the standard Salesforce Apex Data Loader. Both applications are free or included with Salesforce but I would only recommend Jitterbit for users who need to run data jobs against Salesforce.
Initially we were looking at building our own integration capability from scratch, but deliverable timelines pushed us to purchase this product. Other than Biztalk, I do not know which other products we looked at.
Performance Testing Engineer / Front End Developer /System Analyst
Chose Jitterbit
Honestly we didn't evaluate too many other middle ware products, at least that i am aware of its possible our system architect did without my input. But we were given a trial of JitterBit a very good training session and decided it was a perfect fit for us and it has been a …
Verified User
Anonymous
Chose Jitterbit
We did not compare it with other integration tools.
Jitterbit works flawlessly for simple data loading tasks. Anything more complicated, such as deduping objects or cleaning data on a grid would require a more substantial program such DemandTools, but for small, ad-hoc tasks Jitterbit is hard to beat.
Jitterbit was a better match for the project we used it for because of the depth and breadth of scripting language and the nature of the platform. That being said, the project we threw at it was a tough one. I am almost certain we could not have completed it with the other …
Verified User
Anonymous
Chose Jitterbit
The support that Jitterbit has provided on paper as well as in the real world is great and this was certainly in our top pick list when we did our build/buy analysis.
What set Jitterbit apart was the flexibility and the capability to copy existing transformations. Since we were rolling out a world-wide data integration program for an enterprise ERP, it was essential that we could implement once and reuse. We could add error captures really …
SPS Commerce
Verified User
Anonymous
Chose SPS Commerce
In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS …
SPS Commerce Fulfillment, to me, is the most user-friendly of them all and it always works, I've never had a problem with it. It alerts me to new orders, which I love this feature. Many of our customers were considering SPS Commerce Fulfillment and were growing, so I think they …
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were …
Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!
Run as far away from this company as possible.We looked into using SPS Commerce as an alternative to TrueCommerce for our EDI integration software. After initial discovery calls that claimed functionality built into the service, we decided to make the switch from our current provider as it claimed to be more expansive. Upon signing our initial contract (which they will not do a full consultation without a signed contract - GIANT RED FLAG), it was discovered that the functionality would not work with our current systems and there was no benefit of switching from our current provider to SPS Commerce. However, they claimed that "you signed a contract, regardless of whether you use the software or not you owe the money." Long story short, we ended up in mediation costing a small business significant amount of money and legal fees. SPS Commerce is deceptive and cares more about short dollars than customer experience. Look at the BBB website for more information
Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product
We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
It has made crafting solutions for data movement and transformation quick!
I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
The interface is simple and easy to understand and use, so it saved time when preparing shipments.
