Jitterbit

Score7 out of 10

44 Reviews and Ratings

What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Categories & Use Cases

Pre-built connectors
Pre-built, tested connectors to a wide variety of applications such as ERP, CRM, HCM, Marketing Automation, etc.
Category average: 8.3
Data quality services
Software includes capability to perform data profiling, deduplication, cleansing etc.
Category average: 7.9
Connector modification
Provision for modification of pre-built connectors to suit specific environments
Category average: 7.5

Support for real-time and batch integration
Software supports both real-time and batch integrations
Category average: 7.6
Data security features
Data security features include rights management, LDAP integration, password encryption, etc.
Category average: 7.8
Monitoring console
Central console for monitoring resource utilization, system health, ability to start and stop processes, etc.
Category average: 7.5

#1 most frequent

Professional, Scientific, and Technical Services

24.8%

162 installations of 654

#2 most frequent

Information

14.4%

94 installations of 654

#3 most frequent

Manufacturing

13.6%

89 installations of 654

Fadi Dagher View profile

Solutions Architect in Information Technology at United Techno (51-200 employees employees)

Use Cases and Deployment Scope

We use Jitterbit for integration projects. Mainly to integrate different systems with each other such as NetSuite, Shopify, MYOB, Database, APIs. The use cases varies from data synchronisation, to exposing the organisation's business entities as APIs. Also, lately, EDI capabilities has been added to perform B2B integrations. The platform is able to perform all these types of integrations admirably. Also, since it can be hosted on premise, the platform can easily integrate onpremise and cloud-based systems with no issues

Pros

General purpose integration
Transformations
Integration with behind-the-firewall systems

Cons

User experience
Logical operators connectors
Stability of the platform

Return on Investment

Quick turnaround
Automation of business processes
Data synchronisation

Alternatives Considered

Boomi, Workato, Celigo, MuleSoft Anypoint Platform, SnapLogic and webMethods.io Integration

Other Software Used

Boomi, Workato, Celigo

Laura Sponaas View profile

IT Developer Architect in Information Technology at Herman Miller (5001-10,000 employees employees)

Pros

Logging - totally configurable by the user, you can log any details about your running jobs, online (WriteToOperationLog) or to an email.
Cloud management environment. Can manage users and/or the running of operations from the website and do not need a client application to do so.
Client application is full featured and allows for greater control than our last "EDI"-type product we owned.
Operation-chaining -- a necessity! And it works well.

Cons

Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

Return on Investment

We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
It has made crafting solutions for data movement and transformation quick!

Other Software Used

The Welkin Suite, Postman, Microsoft SQL Server

Laura McDonough, PMP View profile

Vice-President, Business Operations & PMO in Information Technology at HotSchedules (501-1000 employees employees)

Pros

Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
Customer Support - we have always had great responsiveness to any questions or issues encountered
Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Cons

Integration recipes for more platforms - e.g. JIRA
Fewer upgrades - there are upgrades every couple of weeks so if you are not using the cloud version, you need to manually "keep up"

Return on Investment

Allows us to pivot quickly when a new data request or change to a current process is requested
We can choose batch or real-time based on our specific data needs as well as considering what the end-application can absorb. Some applications can handle heavy volumes en masse; others cannot
Timeliness - data entering the front of the process can be relied upon at the other end, several applications in, in a matter of minutes.

Alternatives Considered

Dell Boomi

Other Software Used

NetSuite, Salesforce CPQ (formerly SteelBrick), Salesforce Service Cloud

Dudu Elmaleh View profile

Salesforce Developer in Professional Services at Uptima (11-50 employees employees)

Pros

Built-in Salesforce wizard - for Salesforce projects, the wizard enables you to achieve the basic integration structure with easy to use wizards for all DML operations: Query, Upsert, Insert, Update and Delete.
Scripting - when you need something more complex in your integrations, the script option will give you extended capabilities to handle those tough spots with a lot of built-in functions.
Migration - while doing migrations is usually hard and painful, Jitterbit migrations are simple and fast. Using their migration tool, going from Dev -> QA -> Prod is a very simple process.

Cons

Debug - integration can get complicated and sometimes strong debug capabilities are needed. adding checkpoints to track variables and a debugger can be big improvement.
Logging can be improved, adding rich text options and other logging formats can assist when reviewing integration after run time.
Version control - they should have the option to hold revisions on any object.

Return on Investment

Working for a consulting-services company, I do not have the information on the business performance.

Alternatives Considered

Magic xpi Integration Platform and Dell Boomi

Other Software Used

ServiceMax, Apttus Configure Price Quote, Salesforce CPQ (formerly SteelBrick), Magic xpi Integration Platform

Ravi Agarwal View profile

Director of Enterprise Architecture and DevOps in Information Technology at St. Norbert College (201-500 employees employees)

Pros

It has made integrating our systems easier
The customer service is great.

Cons

I would like to see some enhancements such as better logging capabilities and version control.

Return on Investment

It has made integrations simpler to maintain

Other Software Used

Banner Student, Salesforce for Higher Ed

Boomi

MuleSoft Anypoint Platform

Informatica Intelligent Data Management Cloud

Jitterbit

What is Jitterbit?

Categories & Use Cases

Key Features

Top Performing Features

Pre-built connectors

Data quality services

Connector modification

Areas for Improvement

Support for real-time and batch integration

Data security features

Monitoring console

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Manufacturing

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Pros

Cons

Return on Investment

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Pros

Cons

Return on Investment

Other Software Used

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