| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Jive-x (Discontinued) | Score4 out of 10 | N/A | Jive-x (formerly Jive Engage) is Jive's external facing community platform for prospects and customers. It is a leading product in the space and most often competes with Lithium Community and Telligent Community. | N/A |
 Higher Logic Vanilla | Score6 out of 10 | N/A | Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce. | N/A |
| Jive-x (Discontinued) | Higher Logic Vanilla | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Jive-x (Discontinued) | Higher Logic Vanilla | |
|---|---|---|
| Considered Both Products | | Chose Higher Logic Vanilla Most of all we could customize the forum to look and feel like an extension of our existing web properties. This makes the forum feel more native to the users coming from or being redirected to the forum. We also had plans of being able to create custom badges we could grant … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Jive-x (Discontinued) | Higher Logic Vanilla | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | 8.0 | 10.0 |
| Usability | 10.0 | 9.0 |
| Performance | 9.0 | - |
| Support Rating | 9.0 | 9.0 |
| Ease of integration | 9.0 | - |
