JivoChat vs. tawk.to

• HD Video and Sound Faultless video overwork range
• One-contact to connect
• Rapidly relate get-together with both video and sound
• One-tick distant off offer
• Remote substance conferring to a tap of a capture
• Capable to urge together security
• Vigorous security settings guarantee interference-free get-togethers

Incentivized

Tawk.to is a one-stop solution for all live chat support. This service helps you convert more visitors on website into customers by giving them live chat support for their queries. It helps me to engage with customers, engage them in the conversation. It has helped us to get more sales. It helps to understand what customer's requirements.

Incentivized

• Multiple channels of communication
• Great UI (User Interface)
• Team Email integration
• ChatBot integration (still missing Continually chatbot)
• Mobile and Desktop Apps

Incentivized

• Speedy receiving and sending of messages
• Can mark that you're active or inactive
• Can see when people are on the site, even if they're not using the webchat

Incentivized

• It should have option to answer recurring questions with AI
• Option to snooze chat for few minutes

Incentivized

• What I always dislike about any software is the branding that comes along with it.
• The live chat module is not super noticeable since it's just in small print at the bottom of the chat module.
• Small errors can occur, causing the extension in the webpage to disappear.

It is user friendly and has almost all features required in a chat application.

Incentivized

I think that it's very user friendly. And even in filling out this survey, I've discovered it has beneficial features that I didn't even know it had! It's a lot of capabilities all rolled into one. We're appreciate that tawk.to is an option for us since we haven't found another third party that fits so well with our needs

Incentivized

We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which were basically missed sales opportunities. The live chat widget for the website made the loading speeds very long which resulted in bad performance metric scores. JivoChat looks like it's a good solution for all these.

Incentivized

tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service.

• track the time of the team
• increased efficiency
• Visualice why we miss the costumers

Incentivized

• Very positive, despite other forms of marketing, it remains our best source of contacts and therefore sales.

Incentivized