Jobber vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jobber
Score 7.8 out of 10
N/A
Jobber is field service management software from the company of the same name in Edmonton, Alberta.
$39
per month 1 user
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
JobberJotform
Editions & Modules
Core
$39
per month 1 user
Connect (individual)
$119
per month 1 user
Connect
$169
per month up to 5 users
Grow (individual)
$199
per month 1 user
Grow
$349
per month up to 10 users
Plus
$599
per month Up to 15 users
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
JobberJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
JobberJotform
Features
JobberJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jobber
-
Ratings
Jotform
8.0
143 Ratings
0% above category average
Survey templates00 Ratings8.6122 Ratings
Themes00 Ratings7.4129 Ratings
Custom logo/branding00 Ratings8.2135 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jobber
-
Ratings
Jotform
7.6
135 Ratings
11% below category average
Changes to live survey00 Ratings7.6114 Ratings
Question design help00 Ratings7.5111 Ratings
Multiple question types00 Ratings7.8132 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jobber
-
Ratings
Jotform
7.3
111 Ratings
12% below category average
Survey logic flexibility00 Ratings7.3111 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jobber
-
Ratings
Jotform
7.5
137 Ratings
8% below category average
Response tracking00 Ratings7.6128 Ratings
Data export00 Ratings7.9130 Ratings
Standard reports00 Ratings7.7116 Ratings
Custom reports00 Ratings7.4108 Ratings
Analytics00 Ratings7.2102 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jobber
-
Ratings
Jotform
7.4
112 Ratings
16% below category average
Access controls00 Ratings7.3108 Ratings
Compliance00 Ratings7.4102 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jobber
-
Ratings
Jotform
7.0
84 Ratings
16% below category average
Vendor-offered crowdsourcing00 Ratings7.066 Ratings
Respondent restrictions00 Ratings7.184 Ratings
Best Alternatives
JobberJotform
Small Businesses
Method:CRM
Method:CRM
Score 8.6 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
Oracle Service
Oracle Service
Score 5.1 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JobberJotform
Likelihood to Recommend
2.1
(6 ratings)
8.8
(163 ratings)
Likelihood to Renew
2.0
(1 ratings)
9.4
(7 ratings)
Usability
5.0
(2 ratings)
9.4
(109 ratings)
Support Rating
4.0
(2 ratings)
7.4
(81 ratings)
Implementation Rating
-
(0 ratings)
8.9
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
JobberJotform
Likelihood to Recommend
Jobber - Field Service Software
The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Jobber - Field Service Software
  • The program and schedule is easy to use, operate, and easy to navigate
  • Jobber offers the monthly fee at a very affordable price point
  • Jobber makes it easy for my employees to clock in.
  • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Jobber - Field Service Software
  • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
  • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
  • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
  • I found no merge functionality. Same client has two entries? Too bad.
  • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
  • In my experience, the app is unusable, must use the web version on a mobile device.
  • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Jobber - Field Service Software
I am anxious to replace it but there will be effort to learn and switch.
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Jotform
I need this software to run my business, it's built around it.
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Usability
Jobber - Field Service Software
Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Jobber - Field Service Software
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Jobber - Field Service Software
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Jobber - Field Service Software
Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Jobber - Field Service Software
  • It has dramatically helped keep us organized
  • It has helped us keep payments taken care of and ensures that we don't miss an invoice
  • It is great for our lead process
  • I would like to see a lead board or line to help keep track of leads
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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