Join.me (discontinued) vs. PanTerra Networks

Join.me (discontinued)

PanTerra Networks

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Join.me (discontinued)	Score 9.8 out of 10	N/A	Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.	$10 Month
PanTerra Networks	Score 6.3 out of 10	Mid-Size Companies (51-1,000 employees)	PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…	$24.95 per month per seat

Pricing

Join.me (discontinued)

PanTerra Networks

Editions & Modules

Lite: $10.00
Month
Pro: $10.00
Month
Business: $10.00
Month

Business Plus: $24.95
per month per seat
Professional: $29.95
per month per seat
Call Center: $44.95
per month per seat

Offerings

Pricing Offerings
Join.me (discontinued)	PanTerra Networks
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Pricing is determined by length of contract and size of business.

More Pricing Information

Community Pulse
	Join.me (discontinued)	PanTerra Networks
Considered Both Products	Join.me (discontinued) Michael Chow Learning Experience Designer / Graphic Designer Chose Join.me (discontinued) Join.me was the cream of the crop. Free accounts are offered by others in an effort to emulate the success of Join.me. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we … Incentivized Helpful? HM Henry Mwangi Senior Account Director Chose Join.me (discontinued) One reason why Join.me stands out is that it is very affordable with no compromises when it comes to capabilities. It offers powerful features and makes web conferencing as well as collaboration at the work place seamless. In addition, using Join.me is easy and as long as the … Incentivized Helpful? Alan Bloxham Project Manager Chose Join.me (discontinued) We selected Google Meet because we didn't necessarily need the unique URL or a dedicated app for screen sharing. We found that Google Meet was sufficient in getting everything we need for our team meetings, as well as meetings with the clients. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money … Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) Honestly it is one of 3 that I use on a daily basis depending on what my clients prefer or use. But it is my favorite because of the ease of use and its calendaring and reminder abilities that is prefer it above others and recommend it when possible. Maybe the others do these … Incentivized Helpful? JG Jackson Gordon Account Manager Chose Join.me (discontinued) Microsoft Teams, Zoom, and Google Meet are better and I prefer them over Join.me. It is a good cheap alternative. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) We used Join.me as our web conferencing tool before switching over to Google Meet. Using the Google suite of products made Google Meet the easier choice. Incentivized Helpful? Kimberly Hammond Computer Technician Chose Join.me (discontinued) [LogMeIn] is better remotely controlling computers and chatting but Join.me is better for meeting purposes. It also allows you to interact with your calendar. The two products are great with features to satisfy all. [LogMeIn] however is a lot more expensive for small … Incentivized Helpful? Janet Montgomery MMIS, BS, PMP®, ITIL®, Socia Media Content Creator, Freelance Writer, Blogger Chose Join.me (discontinued) Join.me was free while other products require a fee. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) Join.me has many shortcomings when it comes to comparison with Webex. I believe Webex is by far the best however there is a small piece of the of the market for Join.me. Join.me was too late to the game and lacks in features on top of it. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) We started using Teams to communicate at first. But sometimes we had issues with it connecting to the server. Also installing it seemed to have issues from time to time. We had a really hard time working with Microsoft technical support. We had to put in several tickets before … Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) Join.me works well for all our issues, so we have had no need to use another solution. Incentivized Helpful? BS Brett Schenker Email Deliverability Specialist Chose Join.me (discontinued) They both have their good and bad things but to me Join.me feels like there's less steps to get things done. Zoom is more robust but I'm also paying a lot more for it and it can be cumbersome at times to set up meetings. I've had far more issues using Zoom than Join.me. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) Join.Me was a legacy subscription that carried over, there was no longer a need or desire to use Join.Me when everyone is so accustomed to Teams. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) It is a fundamental tool in today's world of work. Join.me is very simple to use and compatible with all devices. Also, it is a stable platform with a good price. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) I have been a Skype user for over 10 years and while it has its pros, I think Join.me provides ease of use that cannot be found on Skype or Zoom. Basecamp is more of a project management tool but it has some video conferencing features that can be used. If I was to rate these … Incentivized Helpful? Donna-sue Carpenter SMS Routing Manager Chose Join.me (discontinued) Join.me is a fabulous application that can streams lively. We are highly obsessed with its live conversation feature which is best rather than other alternatives such as Zoom or Skype. There is no need to gather the employee in meeting rooms. We can deal with the whole world by … Incentivized Helpful? John Cupoli Business Development Chose Join.me (discontinued) With the exception of stability on cellular data, I feel Join.Me outperforms Zoom or Teams in ease of use and a robust feature selection that is extremely user-friendly and easy to pick up. The recording feature makes your call recording available quickly and you can easily … Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) A bit pricer but gets the job done. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) Join.me is less integrated with your email and schedule, but is way more user friendly. Skype is good internally, but is nowhere as effective with client facing communication. From a quality standpoint, Join.me compares well against their competitors. I have never had issues … Incentivized Helpful? Alvin Fayman Data Business Unit Manager Chose Join.me (discontinued) Screen sharing and visibility work particularly well with Join.me, we haven't encountered any interruptions during our exchanges or any difficulties that would require technical support. Incentivized Helpful? Verified User Anonymous Chose Join.me (discontinued) I haven't used any other software here that is similar to join.me. I know one software that management has been talking about using for a free trial was GoToMeeting which is under the same umbrella company. Incentivized Helpful? Aquinov Mathappan Systems Administrator (Business Intelligence) Chose Join.me (discontinued) Compared to Adobe Connect, Join.me is very easy to install and rollout across the organization. Companies of any size can adopt this application for easy and effective conference calls, impromptu meetings and recording sessions. Cost-wise, it was easy to justify the purchase as … Incentivized Helpful? Alexander Cooper RPA Developer Chose Join.me (discontinued) Join.me may be more reliable in my eyes. However, because of how Skype is adopted company-wide and across many clients, I do not think it competes in this market. It requires more exposure and easier integration with Outlook. Incentivized Helpful?	PanTerra Networks Zeeshan Ahmed CEO Chose PanTerra Networks I compared between the vendors and found them affordable and reliable. Their onboarding process was rather lengthier but since then, we have hardly had issues. Incentivized Helpful? CN Chris Near Technology Analyst Chose PanTerra Networks We've used Net2Phone and Segra prior to using PanTerra Networks. PanTerra Networks has been our best overall system. For Net2Phone, call quality was an issue at times and it was not easy to update the system for holidays at the time of use as well as limited data analytics. … Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks I only used grasshopper with a smaller team so I’m not sure if it would scale. I did not select PanTerra Networks but have been using it for 4+ years. It does work, but I think it could be better. Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks Teams was a nightmare to use. Did it once and will not go back. Incentivized Helpful? RN Ryan Norton Sr. Director; Care Center Chose PanTerra Networks It is a simpler solution and a more cost-effective option but best suited for small teams who are comfortable with on-premise solutions. Call centers with large teams require a more elaborate set up in my opinion. Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks The capabilities of Streams far exceeded either of the other products we have used in recent years. Incentivized Helpful? TS Tammy Sabatini COO Chose PanTerra Networks First thing would be cost, Ring Central has a lot of bells and whistles which is nice, but we didn't use many of them so we were paying for things that were not needed for our business. Second would be the customer service and account management. I think they got too big too … Incentivized Helpful? AW Amy Wishon Office Manager Chose PanTerra Networks 8x8 Work Incentivized Helpful? JR Jesus Ramos III Director Chose PanTerra Networks We previously used Verizon for our business phones. we then had to seek additional services for additional features we were looking for. The need to use multiple companies made billing and customer support exhausting and cumbersome. Since switching to PanTerra Networks our … Incentivized Helpful? Pamela Crenshaw CEO Chose PanTerra Networks Zendesk Suite, Nextiva and Five9 Incentivized Helpful? Randy Turnquist Manager Chose PanTerra Networks PanTerra Networks Customer service is the best. Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks PanTerra Networks is much less expensive than other solutions. Our small business does not need all the features that other products offer. Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks Far superior did a lot of research and talking to everyone at the companies above and price and product so much better with PanTerra Networks Incentivized Helpful? William Dennison Owner Chose PanTerra Networks Better price, better service Incentivized Helpful? Andrew S. Cho Managing Partner Chose PanTerra Networks Had several outages and price point per VOIP phone line was not competitive. Restricted use of proprietary phones was too limiting. Incentivized Helpful? Brad Tucker President Chose PanTerra Networks Everybody has phones. They all work. PanTerra Networks makes it easier to evaluate, implement and SUPPORT. Incentivized Helpful? PR Peter Rizo CEO Chose PanTerra Networks Streams is very easy to use , the interface with windows is taskless and the mobile app works just fine as well. Texting is easy, just type message and send, you can also share files via text through web or the app itself . Monitor the trainees calls to make sure they are doing … Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks Customers like the local Support Incentivized Helpful? Jay Cruzan Owner Chose PanTerra Networks PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, … Incentivized Helpful? MM Mike McLean President Chose PanTerra Networks PanTerra Networks is much more seamless and integrated than Adtran products. The vonage products are very similiar to the Panterra telephony products. Panterra has a much better call & contact center application and better unified communications. The pricing for Panterra is … Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks We really had a lack of support from the sales department and the support system to the point that we felt the need to leave Incentivized Helpful? Floyd Massey, Ph.D. Information Technology Administrator Chose PanTerra Networks PanTerra provided the features we needed at an affordable price. Incentivized Helpful? JD Josh Douglas Finance Manager Chose PanTerra Networks cost is about half, service is double at least. Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks The customer support on PanTerra Streams is significantly better than Vonage. Also, the overall cost of PanTerra Streams was better, in our experience, than Vonage. Incentivized Helpful? Verified User Anonymous Chose PanTerra Networks I was not part of the decision making process to select PanTerra Streams, but since I have been brought on board we have found others that are easier to use and more cost effective than Panterra, so we are making a change. Incentivized Helpful?

Features

Join.me (discontinued)

PanTerra Networks

Performance & Compatibility of Online Events Software

Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
	Join.me (discontinued) 7.8 Ratings 2% below category average	PanTerra Networks 9.1 Ratings 10% above category average
High quality audio	8.50 Ratings	9.10 Ratings
High quality video	8.20 Ratings	9.10 Ratings
Low bandwidth requirements	7.00 Ratings	00 Ratings
Mobile support	7.30 Ratings	00 Ratings

Screen Sharing

Comparison of Screen Sharing features of Product A and Product B
	Join.me (discontinued) 7.9 Ratings 0% below category average	PanTerra Networks 7.7 Ratings 5% below category average
Desktop sharing	8.50 Ratings	7.70 Ratings
Whiteboards	7.40 Ratings	00 Ratings

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Join.me (discontinued) 8.0 Ratings 3% below category average	PanTerra Networks 8.2 Ratings 0% above category average
Calendar integration	8.50 Ratings	8.20 Ratings
Meeting initiation	8.40 Ratings	8.20 Ratings
Integrates with social media	7.10 Ratings	00 Ratings
Record meetings / events	8.00 Ratings	8.20 Ratings
Slideshows	8.00 Ratings	00 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Join.me (discontinued) 8.1 Ratings 1% below category average	PanTerra Networks - Ratings
Live chat	8.70 Ratings	00 Ratings
Audience polling	7.70 Ratings	00 Ratings
Q&A	7.80 Ratings	00 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Join.me (discontinued) 8.3 Ratings 2% above category average	PanTerra Networks 9.1 Ratings 17% above category average
User authentication	8.20 Ratings	9.10 Ratings
Participant roles & permissions	8.20 Ratings	9.10 Ratings
Confidential attendee list	8.40 Ratings	00 Ratings

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	Join.me (discontinued) - Ratings	PanTerra Networks 8.8 Ratings 5% above category average
Hosted PBX	00 Ratings	9.10 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.50 Ratings
Directory of employee names	00 Ratings	8.70 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	Join.me (discontinued) - Ratings	PanTerra Networks 7.9 Ratings 7% below category average
Answering rules	00 Ratings	8.10 Ratings
Call recording	00 Ratings	8.60 Ratings
Call park	00 Ratings	8.10 Ratings
Call screening	00 Ratings	7.80 Ratings
Message alerts	00 Ratings	8.60 Ratings
Business SMS/External Messaging	00 Ratings	3.90 Ratings
Online Fax	00 Ratings	9.10 Ratings
Voicemail Transcription	00 Ratings	9.10 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	Join.me (discontinued) - Ratings	PanTerra Networks 7.7 Ratings 9% below category average
Mobile app for iOS	00 Ratings	8.20 Ratings
Mobile app for Android	00 Ratings	7.30 Ratings

Unified Communications Platform and Collaboration

Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
	Join.me (discontinued) - Ratings	PanTerra Networks 8.5 Ratings 6% above category average
Centralized communications management	00 Ratings	8.60 Ratings
Team messaging	00 Ratings	7.30 Ratings
Team document sharing	00 Ratings	9.10 Ratings
Call and meeting analytics	00 Ratings	9.10 Ratings

Best Alternatives
	Join.me (discontinued)	PanTerra Networks
Small Businesses	Intermedia AnyMeeting Pro Score 7.1 out of 10	Broadvoice \| GoContact Score 9.2 out of 10
Medium-sized Companies	JioMeet Score 10.0 out of 10	Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10
Enterprises	Webex Meetings Score 8.4 out of 10	Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Join.me (discontinued)	PanTerra Networks
Likelihood to Recommend	7.1 (0 ratings)	6.3 (0 ratings)
Likelihood to Renew	9.0 (0 ratings)	7.4 (0 ratings)
Usability	10.0 (0 ratings)	8.2 (0 ratings)
Support Rating	8.8 (0 ratings)	10.0 (0 ratings)
Implementation Rating	10.0 (0 ratings)	9.7 (0 ratings)

User Testimonials
	Join.me (discontinued)	PanTerra Networks
Likelihood to Recommend	If you're on a bit of a budget the pricing for Join.me definitely makes it an easy choice. We were able to download it and get it up and running for free on a few of my teammates PCs that needed assistance with some computer setup. It can be a little confusing to access some of the features at first but once you get the hang of it it's pretty easy to use. Wouldn't necessarily recommend it for extremely large meetings, but it's excellent for smaller groups. Incentivized Verified User Anonymous Read full review	One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users. Incentivized Verified User Anonymous Read full review
Pros	Join.me has provided us many features that made it possible for us to communicate. Another plus point is its staff which is pretty good ‘professional and highly supportive and is always there for help. We can also connect with people outside our region and with its advanced functionality we have found it as the best audio conference software than any other software of its type. it has made our audio meeting experience very effective. Incentivized Donna-sue Carpenter SMS Routing Manager Read full review	Attended or un-attended answering of incoming calls Transfer calls to appropriate person Integrates with cell phones for always available Keeps a log of phone calls Allows me to use messaging on my phone system and desktop Allows me to manage user accounts Incentivized PR Pete Reynen General Manager Read full review
Cons	In my experience when using the mobile app the quality drops when on cellular data, even with a strong signal. Given the current challenges, teams Face ID like to see the mobile capabilities get some improvement as it doesn’t seem to be optimized when not on a PC or wireless network. Incentivized John Cupoli Business Development Read full review	Billing support is not easy to reach. Being online and on app is a bit confusing. You have to set each to ring or not. We would love if you could change the outbound caller ID faster than in settings. Like when you dial out. Incentivized TS Tammy Sabatini COO Read full review
Likelihood to Renew	This platform enables a very high ROI for the solution that it provides to our team to support our end-users. Incentivized Verified User Anonymous Read full review	In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing. Incentivized Herm Harrison Vice President Read full review
Usability	Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it! Incentivized Christopher Page, MBA Digital Marketing Consultant Read full review	PanTerra Networks needs to make the interface more user friendly and make it easier for the users. Like saving message templates or saving phone numbers for the fax directory. Incentivized Verified User Anonymous Read full review
Reliability and Availability	No answers on this topic	We have not experienced any outages or issues during business hours Incentivized Verified User Anonymous Read full review
Performance	No answers on this topic	Fantastic. Very happy!!! We love it and haven't had any issues. Incentivized Verified User Anonymous Read full review
Support Rating	I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less). Incentivized Samarah Sardoni Lead Project Manager Read full review	The support team is fantastic, probably the best I have experienced with any company. If I have a question, I can quickly chat with support and they resolve the problem nearly immediately. I don't have to call a phone number and wait on the line for hours for a response. Overall, the support team is one of the main reasons we continue to utilize PanTerra Streams. Incentivized Verified User Anonymous Read full review
Online Training	No answers on this topic	Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy Incentivized Verified User Anonymous Read full review
Implementation Rating	This is a fairly simple product which doesn't require much "implementation" work for our use cases. Incentivized Chris Whisonant Lead Consultant Read full review	The implementation was fast. Things were explained quite well on the onboarding call. All that was left to do was to map the extensions(they did this for us) and port over the numbers. The porting process went pretty smoothly! No complaints at all. Incentivized Samer Samaan Marketing Director Read full review
Alternatives Considered	We have tried a number of online meeting platforms since 2010 when we first commenced our online and international programs. Although Join.Me was a mainstay for us at first--affordable, safe, and great way to provide remote access that other platforms failed to provide--now we have found much less utility since we use Zoom which is affordable, provides a more robust and cohesive user experience, and now also provides remote access when granted. Incentivized Verified User Anonymous Read full review	We've used Net2Phone and Segra prior to using PanTerra Networks. PanTerra Networks has been our best overall system. For Net2Phone, call quality was an issue at times and it was not easy to update the system for holidays at the time of use as well as limited data analytics. Segra had good call quality and ease of system but did not have good data analytics at the time of use. PanTerra Networks had all: Call quality, ease of customization and good data analytics. Incentivized CN Chris Near Technology Analyst Read full review
Scalability	No answers on this topic	We only have three phones and two users Incentivized Verified User Anonymous Read full review
Return on Investment	We have been able to beat the learning curve as Join.me is almost self explanatory to most of our team. The cost per user ratio can feel a bit expensive but for the speed and convenience we feel it was the right investment The biggest ROI is time, being able to go from email to meeting in a few clicks makes Join.me feel natural and not just another "video conferencing" tool that we use. Incentivized Verified User Anonymous Read full review	Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise We decreased our monthly expense for reliable service by several hundred dollars The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease. Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing Incentivized Verified User Anonymous Read full review
ScreenShots		PanTerra Networks Screenshots