Joomla! vs. Salesforce CMS

It seems with the release of Joomla! 4 that the weak areas have all been covered. Its always been good for the mid-level small to large business, the blogging was WP, and the large-scale enterprise was probably bespoke. But the new interface is so simple it seems pointless using WP when Joomla! is as easy and can then grow as big as you like. The Workflows feature which allows you to set up work pipelines easily is going to be a boom to any larger enterprise sites. Couples with the new API which I got to see at one of their user groups, is amazing. They were creating articles on one site then another site was taking the feed directly for just certain categories. Really blows your mind what you could do with that and the new workflows.

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

Incentivized

• We use Joomla to build our websites and web applications because of its incredible intuitiveness and tools to make everything more manageable.
• Its working environment is quite comfortable for my development team, and its web design resources significantly speed up our work when carrying out web development projects.
• It allows you to use blocks to create and visually manage websites and divide them into different categories without programming knowledge.

Incentivized

• Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
• Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
• Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.

Incentivized

• Updating was never as seamless/easy as it seems to be with Wordpress. Obviously we accounted for this with our own workflow/methods, but I remember whenever we did WordPress updates it always seemed a breeze compared to the time/energy involved with a Joomla update/upgrade.
• For a while (I think this has changed some) Joomla left itself open to attacks when administrators were not as well versed as they should be. There were developer additions that did security checks/audits for you, but the CMS was the subject of a lot of attacks when left in the hands of our clients for a long time (who had changed permissions to make editing easier/convenient). Ideally the CMS would have been more restrictive on some of these things to prevent easy abuse. Obviously this is more the fault of the misinformed/human then the CMS, but it could have been more dummy-proof.
• No native versioning. There are some community extensions that add this functionality, but they pale in comparison to the versioning plugins of other CMS's (WordPress specifically). Again this was some time ago and in our experience, it could have changed by now.

Incentivized

• Organizations that are new to Salesforce need to be prepared for report building and other configurations. Customization is a great feature, but it can be overwhelming if not impossible for a brand new user.
• Salesforce Trailhead is robust but can be confusing and overwhelming.
• I'm currently comfortable with only using Salesforce CMS or any iteration on a desktop.

Incentivized

I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.

Incentivized

It will be too difficult to change to a different software. We are fully integrated, and if things are not working well, it would be way worse to try to move to a different platform.

Incentivized

The user experience and interface are good, but sometimes it is down. Delayed in the loading speed. Workflows can be simplified, and understanding templates needs much time. It is user-friendly and with multi-language support. Users can be added to the groups, which is easier. User controls can also be created based on role-based permission.

Incentivized

Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.

Incentivized

Seen very least outages and it would took more time hardley not more than 10 mins that to with prior advance notice

Incentivized

Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.

Incentivized

Its very quick and not facing any issus in loading if we have good internet bandwidth then it works very well and doesnt gives any issues

Incentivized

Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.

Incentivized

I've never really had to contact support. It's at the point where we have people in the organization that are our specific go-to inhouse support teams for Salesforce. Again, that goes back to what I said about there being a point where just too much is added to Salesforce that you have to hire someone to be the go-to person of Salesforce. There is only so much their support team can do for you. I wouldn't expect Salesforce Support to have any sort of understanding of the weird issues I deal with!

Incentivized

Since I attended training from one of our senior resource in organizations I didn't face any issues

Incentivized

It is good if you know Joomla! if not it can get a bit confusing

N/A. I wasn't present for vendor-provided training.

Incentivized

Make sure that PHP.ini is set to at least 60 ms for computer priority, 60MB for maximum downloads and 128MB for uploads. This is the minimum. It is best to run Joomla on a business host if you are using a shared hosting environment so that there are fewer accounts on the server. Make sure you have access to the root on CPanel. Be sure to point the DNS to the host and set up all zones prior to implementation and run your new version in a sub-domain hidden from the live version until you are ready to cut over.

I joined post the installtion so not aware much of it but as per feedback its not that hard to setup

Incentivized

Joomla is a very stable and secure CMS platform that ranks about in the middle of the pack with the other 'modern day' CMS systems out there. It's not as complex and frustrating as Magento, but it's also not as easy or robust to work on as WordPress. Thankfully when we do utilize it, there's still an online community our we can bounce issues and ideas off of.

Incentivized

Salesforce CMS is way better with both optimization and reporting both of which Sonar Scheduling lacked. Our ability to skill technician or prioritize was lacking with Sonar. The API was very delayed with Sonar so changes on the Gantt had a delay that would throw off other team members. Sonar was cheaper but Salesforce CMS is way more capable.

Incentivized

We've never run into issues no matter how many concurrent users!

Incentivized

• Deploying Joomla! for clients has helped them discover the benefits of using Open Source software while helping them appreciate our expertise.
• Because the Joomla! community is smaller than the WP community, we are able to reach a wide range of clients looking for experts in the software, boosting our bottom line.
• Occasionally a client will find Joomla! too complicated and wish to move to a proprietary DIY CMS, which we do not support, so we have lost clients looking for that level of flexibility.

Incentivized

• It has a smooth integration with Salesforce CMS application which can make it a positive for enhanced performance.
• It may require extensive training for new joiners and that can become costly for the organization.
• It also has automation features that reduce the distribution time by a significant number.

Incentivized