Jotform vs. Outlaw

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

Well suited to template led document creation - where multiple non legal users can create contracts that are locked down and secure from error. Because it is a niche platform it can be tough to persuade users outside our business to use collaboration features. Often we have to export and revert to using MS word for red-lining/track changes.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• Easy to use from the contracting side.
• Ability to create a template that fits are needs exactly how we want.
• Easy to connect the consultant with the contract via link or email.

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

• Export function to be more easily used.
• Ability to access fully executed documents more easily (the different version histories results in the wrong version being downloaded a lot).
• Notifications for when a contract is fully executed if you aren't the signee but do need to be notified.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

Great user interface and great training and support by the Outlaw team. Whenever we had a question, they were always available to help. Loading templates made the contract process so much quicker and required less approval's from our leadership team, which makes it easier for everyone to do their jobs

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

The support has been A+. Outlaw is always there when I'm having issues or need assistance. They will get back to me the same day or next. The support team is very knowledgeable and explains it very simplified for us. Julie Appel with Outlaw has been the perfect support for my company in rolling out Outlaw and answering any questions we have.

Incentivized

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

The main reason we chose Outlaw was the price and customer service. The customer service at Outlaw has been outstanding in helping us learn the process and set up contracts. They are available all the time and respond very quickly. Julie Appel is the best at Outlaw!

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.

• Faster contract process. Our process is smoother and faster then it ever was before.
• Employee efficiency. The process is quicker and has saved time, but I think there are more ways to save even more.

Incentivized