Jotform vs. Zoho Sign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Zoho Sign
Score 9.3 out of 10
Small Businesses (1-50 employees)
Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…
$0
per user
Pricing
JotformZoho Sign
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Free
$0.00
per user
Standard
$10.00
per user/ month
Professional
$15.00
per user/ month
Offerings
Pricing Offerings
JotformZoho Sign
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$10 per user
Additional Details
More Pricing Information
Community Pulse
JotformZoho Sign
Considered Both Products
Jotform
Chose Jotform
Jotform works better for our small business with the excellent free features
Chose Jotform
Not used any other products besides Google Forms.
Chose Jotform
Jotform is easier for the customers to use. They don't require any plug-ins or special procedures to be able to fill out the form and send it back to us. Adobe was more steps, and didn't always work as we expected. Making changes to the forms were also difficult after the fact.
Chose Jotform
More question types, conditions, calculated fields.
Chose Jotform
Allows anyone to use this platform
Chose Jotform
Jotform is so much more versatile that Google Forms, which we originally used. Google Forms was blocked by some of our users, where we have not had that problem with Jotform.
Chose Jotform
Jotform is an all-inclusive platform. Google lacks the features, templates, and form fields that are crucial in a form builder for any business. The branding and customization is a level far above what Google offers. I wouldn't go back to Google after working with Jotform as I …
Chose Jotform
Jotform looks more professional when the form is complete, I like being able to have questions side by side and on cards, as opposed to the stacked option google forms provides. I also like the logo addition and customisation options on Jotform. But the main advantage over …
Chose Jotform
I think it's better than mailchimp. Similar to Zapier in that it's just very sleak and user friendly but Jotform even more so. Wix is awesome too to be fair but yeah I'd say Jotform is up there with all of these. Better than mailchimp which can be really frustrating for me. …
Chose Jotform
API integration is smooth and possibility of customization are really really complete. Above all also the final user does not have problem in using the form
Chose Jotform
Google Forms and Microsoft SharePoint
Chose Jotform
We just cannot compare. Jotform is way ahead of the others: much more customization, options, logic... Jotform is just way better.
Chose Jotform
Docusign is more well known for signing legal documents across large enterprise but it was difficult to setup and get started on. Compared to Docusign, Jotform was much easier to build, design and create our first form which we were able to embed on our website straight away. …
Chose Jotform
Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
Chose Jotform
Jotform vs Google
- Submissions are organized nicely in Jotform
- Jotform has creative freedom. Google doesn't have as many question options and editing abilities.
Chose Jotform
Jotform has so many more features to choose from when creating a form or survey and the way you get your data is unbeatable as far as it collecting it and putting it together to have and discuss the submissions. The basic free option is also better. You get way more submissions …
Chose Jotform
DigiSigner does not offer a free option.
Chose Jotform
Although Calendly excels in appointment scheduling, Jotform surpasses it by providing a comprehensive suite of features at an affordable rate, making it an ideal choice for emerging businesses looking to maximize value.
Chose Jotform
I have used Paperform which was hard to use and did not offer a free version. I have also tried Typeform but had to pay for the ability for my customers to upload a photo.
Chose Jotform
Jotform is abysmal and unintuitive compared to fillout.com. Its customer service is also abysmal. The feature set at Jotform is nothing special compared to alternatives. The service cost is on par with or more expensive than alternatives. There is no reason to use Jotform …
Chose Jotform
Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
Zoho Sign
Chose Zoho Sign
Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for …
Chose Zoho Sign
Before using Zoho Sign, we simply send out PDFs and had our partners and clients sign them and send them back. Obviously, Zoho Sign stacks pretty high against that because of how professional it is, how much simpler it is for us to use, and how much time it saves us.
Chose Zoho Sign
Docusign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
Chose Zoho Sign
I was a paid subscriber to Adobe prior to using Zoho, and found their solution expensive and inflexible. DocuSign may be the market leader, but Zoho fits better into our overall needs, especially since it integrates well with our other Zoho products.
Features
JotformZoho Sign
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
Ratings
0% above category average
Zoho Sign
-
Ratings
Survey templates8.60 Ratings00 Ratings
Themes7.40 Ratings00 Ratings
Custom logo/branding8.10 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.6
Ratings
11% below category average
Zoho Sign
-
Ratings
Changes to live survey7.60 Ratings00 Ratings
Question design help7.50 Ratings00 Ratings
Multiple question types7.70 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
Ratings
12% below category average
Zoho Sign
-
Ratings
Survey logic flexibility7.30 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
Ratings
8% below category average
Zoho Sign
-
Ratings
Response tracking7.60 Ratings00 Ratings
Data export7.90 Ratings00 Ratings
Standard reports7.70 Ratings00 Ratings
Custom reports7.40 Ratings00 Ratings
Analytics7.20 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.4
Ratings
16% below category average
Zoho Sign
-
Ratings
Access controls7.40 Ratings00 Ratings
Compliance7.40 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.1
Ratings
14% below category average
Zoho Sign
-
Ratings
Vendor-offered crowdsourcing7.00 Ratings00 Ratings
Respondent restrictions7.10 Ratings00 Ratings
Best Alternatives
JotformZoho Sign
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
DocuSign
DocuSign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformZoho Sign
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.4
(0 ratings)
-
(0 ratings)
Usability
9.4
(0 ratings)
-
(0 ratings)
Support Rating
7.4
(0 ratings)
-
(0 ratings)
Implementation Rating
8.9
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
JotformZoho Sign
Likelihood to Recommend
With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.
Read full review
If your business needs an electronic signing software, then I recommend Zoho Sign because it has all the great features. It ensures fast and secure document signing and, most importantly, it is legally binding.
Read full review
Pros
  • The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
  • Jotform keeps all my event request organized and accurate.
  • Editing forms is done with ease.
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  • Shared organizational templates encourage corporate uniformity and standards.
  • Centralized retention of the executed agreements.
  • Orchestrated signing workflow with internal and external users.
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Cons
  • I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
  • Flexibility in css.
  • More options in the name field, maybe I want the last name first or for it to be a full one entry box.
  • A phone number entry field.
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  • It integrates from sign to the CRM (in that order) poorly. To have the doc associated with the contact it can ONLY come from the CRM.
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Likelihood to Renew
It's exceptional software
Read full review
No answers on this topic
Usability
It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.
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The UI is easy and using Zoho Sign is easy too.
Read full review
Support Rating
Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.
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No answers on this topic
Implementation Rating
Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.
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No answers on this topic
Alternatives Considered
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.
When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.
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Price is important but it has all the same features as some of the main brand names on the market which makes this package ideal for small businesses and larger ones looking at costs. The advantage we find is that we can edit forms with drop-down boxes and preset answers for the forms. Each entry field can be customized by data type and length or allow the client to enter their own answers.
Read full review
Return on Investment
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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  • Allowed us to appear more more professional by sending out a fillable document instead of emailing a PDF.
  • Saved us time by sending automated reminders to recipients reminding them to sign the document.
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ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoho Sign Screenshots

Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign