Journyx vs. TimeClock Plus

Our director of research utilized this software at another facility and implemented it here due to the success of data capture from his other hospital. We were very fortunate that he had already knowledge about the system and we were able to implement it our institution very quickly.

Incentivized

TCP is great for timekeeping and tracking. There's a mobile app and a web based clock system. The mobile app works well for most employees, but there are some that have trouble with it. It seems the app has extra steps to confirm clocking in and out that some miss or skip and there's a little bit of UI related items that could use some clean up. Outside of the minor flaws, TCP is a great tool for managing time for employees.

Incentivized

• Reporting of time - I know when I pull reports for each employee/contractor that I will have information at the touch of my fingertips.
• Creating new users - is very easy.
• Entering time - is easy for even the first time user

Incentivized

• Employees' time goes straight to the database we use. No having to manually enter time.
• No one can clock anyone else in or out at the time clock. We love that security feature.
• It exports easily into the payroll system we are using.

Incentivized

• There is a LOT of functionality, including a many functions that we don't ever use. If there were some way to set up a "dashboard" of only the functions we need, it might be a little easier to navigate some of the management and reporting areas.
• Initial setup can be daunting, particularly for a larger company using a lot of functionality. Its been a long time since we've been through that, but the initial training and support has to be robust, comprehensive and very clear. (However, I can't say that it isn't now)

Incentivized

• Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
• We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.

Incentivized

All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing

Incentivized

It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours

Incentivized

Back end, administration or set up on the software.

Incentivized

I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.

Incentivized

Yes, it's there when I need it.

Incentivized

It has never been unavailable when I've needed to use it.

Incentivized

Can be slow at times.

Incentivized

Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.

Incentivized

• The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
• The email notifications are our most significant issue, and they are still not entirely resolved.
• I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Incentivized

Good training overall, some areas we do use.

Incentivized

It takes a lot of planning and it's time consuming.

Incentivized

This would be good for a small company who does not want to build their own time submission system. The interface is fairly dated, but we are quite familiar with it, so that is not really a negative for our company. The primary feature we struggle with most is the inability to allow line-item rejection of time entries

Incentivized

We have used Rippling as an employee management software that essentially has a cleaner and smaller scale clock-in and clock-out feature that was easier to use for our team. I think the TimeClock Plus beats out Rippling when you have a bigger team that needs to constantly clock-in and clock-out but for our needs, Rippling was perfect and allowed us to pay them all in the same software.

Incentivized

Server issues at first.

Incentivized

It's consistent and easy to use.

Incentivized

• Easier and more efficient cost fund allocation.
• Requires employee time reporting on activity, cost center and other custom fields synced with payroll so records are submitted, reviewed and approved every two weeks.
• Funders are confident in our ability to appropriately allocate funds.

Incentivized

• Changing from hand scanning to using badges has cut down on employees unable to clock in and out properly.
• Records are more accurate. There has been less need for entering employees' time manually.
• More efficient all around.

Incentivized