JRNI vs. Zoom Workplace

JRNI

15 Reviews and Ratings

Zoom Workplace

5,822 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
JRNI	Score3 out of 10	Enterprise companies (1,001+ employees)	JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).	$19.95 per month
Zoom Workplace	Score8.4 out of 10	N/A	Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.	$15.99 per month per user

Pricing

JRNI

Zoom Workplace

No answers on this topic

Add-On Zoom Translated Captions: $5
per month per license
Add-On - Zoom Whiteboard: $24.90
per year
Pro: $149.90
per year per user
Business: $199.90
per year per user
Business Plus: $250.00
per year per user
Add-On - Conference Room Connector: $499
per year
Basic: Free
Enterprise: Custom
Add-On - Large Meetings: starting at $600
per year
Add-On - Cloud Storage: starting at $120
per year
Add-On Audio Conferencing: starting at $1200
per year
Add-On Zoom Phone Power Pack: Starting at $300
per year per user
Add-On - Zoom IQ for Sales: Contact Sales
Add-On - Quality of Service Subscription: Contact Sales

Pricing Offerings
JRNI	Zoom Workplace
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

Pricing is available in 4 levels and is available by contacting jrni.com.

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Features

JRNI

Zoom Workplace

Comparison of Performance & Compatibility of Online Events Software features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 8.4 932 Ratings
High quality audio	00 Ratings	8.8926 Ratings
High quality video	00 Ratings	8.7924 Ratings

Comparison of Online Meetings / Events features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 8.6 936 Ratings
Calendar integration	00 Ratings	8.3850 Ratings
Meeting initiation	00 Ratings	9.5910 Ratings
Record meetings / events	00 Ratings	9.4885 Ratings

Comparison of Online Events Collaboration features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 8.2 807 Ratings
Live chat	00 Ratings	8.4789 Ratings

Comparison of Online Events Security features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 9.1 792 Ratings
User authentication	00 Ratings	9.1695 Ratings
Participant roles & permissions	00 Ratings	9.2759 Ratings

Comparison of Cloud PBX features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 8.7 179 Ratings
Hosted PBX	00 Ratings	8.082 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.9104 Ratings
Directory of employee names	00 Ratings	9.1165 Ratings

Comparison of Call Management features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 8.8 199 Ratings
Answering rules	00 Ratings	8.4150 Ratings
Call recording	00 Ratings	9.1180 Ratings
Call park	00 Ratings	9.0114 Ratings
Call screening	00 Ratings	8.8125 Ratings
Message alerts	00 Ratings	9.1158 Ratings
Business SMS/External Messaging	00 Ratings	9.0104 Ratings
Voicemail Transcription	00 Ratings	8.3146 Ratings

Comparison of Mobile apps features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 9.2 223 Ratings
Mobile app for iOS	00 Ratings	9.3198 Ratings
Mobile app for Android	00 Ratings	9.2138 Ratings

Comparison of Unified Communications Platform and Collaboration features of JRNI and Zoom Workplace
Feature	JRNI - Ratings	Zoom Workplace 9.0 186 Ratings
Centralized communications management	00 Ratings	8.8148 Ratings
Team messaging	00 Ratings	9.2156 Ratings
Team document sharing	00 Ratings	9.2136 Ratings
Call and meeting analytics	00 Ratings	8.9154 Ratings

User Ratings
	JRNI	Zoom Workplace
Likelihood to Recommend	8.2 (8 ratings)	9.0 (984 ratings)
Likelihood to Renew	8.8 (3 ratings)	4.7 (21 ratings)
Usability	8.2 (1 ratings)	6.1 (41 ratings)
Availability	8.2 (1 ratings)	9.1 (2 ratings)
Performance	- (0 ratings)	9.1 (2 ratings)
Support Rating	- (0 ratings)	1.6 (42 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	- (0 ratings)	2.2 (9 ratings)
Configurability	- (0 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.0 (13 ratings)
Ease of integration	- (0 ratings)	7.3 (2 ratings)
Product Scalability	9.1 (1 ratings)	9.1 (2 ratings)
Professional Services	- (0 ratings)	9.2 (8 ratings)
Vendor post-sale	- (0 ratings)	9.1 (2 ratings)
Vendor pre-sale	- (0 ratings)	7.3 (2 ratings)